Director, SRC Product

Visa•Foster City, CA

5d•$203,800 - $326,100•Hybrid

About The Position

The Director, Consumer Product Growth & Strategy is responsible for accelerating the global adoption, engagement, and growth of Visa's Secure Remote Commerce (SRC) platform and Click to Pay solutions. The role shapes and executes strategies to expand consumer usage, strengthen ecosystem participation, and improve digital checkout experiences across markets. The Director works across Product, Technology, Marketing, Sales, Data Science, Issuers, Merchants, Wallets, and Fintech partners to understand consumer behavior, identify growth opportunities, reduce friction, and improve adoption and conversion. The position calls for a proven record of building and scaling consumer products from zero-to-one and driving measurable growth in digital consumer experiences. The role requires at least three days in the office, with the specific expectations confirmed by the Hiring Manager. Work hours vary based on department needs, and travel is required 5–10% of the time. The position is performed in an office setting and requires sitting and standing at a desk, communicating in person and by telephone, and frequently operating standard office equipment such as telephones and computers.

Requirements

At least 10 years of work experience with a bachelor's degree, at least 8 years with an advanced degree, or at least 3 years with a Ph.D.
Proven experience building and scaling consumer products from zero-to-one and beyond.
Strong background in consumer product growth, product strategy, digital commerce, fintech, or consumer technology.
Demonstrated success driving user adoption, engagement, and behavioral change at scale.
Creative and customer-obsessed mindset with a passion for developing innovative consumer experiences.
Experience using consumer insights, experimentation, and data-driven decision-making to unlock growth opportunities.
Strong strategic thinking and problem-solving skills, with the ability to translate market opportunities into actionable plans.
Proven ability to influence across Product, Technology, Marketing, Analytics, and commercial teams.
Experience working in fast-paced, highly cross-functional organizations.

Nice To Haves

12 or more years of work experience with a bachelor's degree, 8–10 years with an advanced degree, or 6 or more years with a Ph.D.

Responsibilities

Develop and execute growth strategies that accelerate global adoption and usage of SRC and Click to Pay.
Identify consumer pain points, unmet needs, and market opportunities that drive engagement and growth.
Partner with product and regional teams to develop and scale consumer experiences that increase adoption, preference, and transaction volume.
Drive consumer acquisition, activation, retention, and repeat usage through data-driven growth initiatives and experimentation.
Improve checkout conversion by reducing friction and delivering seamless, trusted payment experiences.
Partner across Product, Technology, Marketing, Sales, and Regional teams to execute growth initiatives and accelerate ecosystem adoption.
Define, monitor, and analyze key growth metrics, including enrollment, recognition, conversion, engagement, retention, and transaction growth.
Leverage consumer insights, market intelligence, AI, and experimentation to identify opportunities and improve growth outcomes.
Lead cross-functional initiatives and influence stakeholders to deliver against growth objectives and strategic priorities.