Account Manager - Warehouse Solutions (Richmond/Roanoke)

Gregory Poole • Roanoke, VA

2d

About The Position

The Account Manager is responsible for analyzing, developing, and recommending comprehensive warehouse solutions that increase productivity, emphasize safety, optimize equipment and space utilization, reduce costs, and improve customer efficiency. The role works with sales personnel and customers to assess facilities, identify needs, and prepare proposals for material-handling and storage products. It also manages projects from planning and supplier coordination through delivery, installation, and customer approval, and helps train the sales force on available products and services.

Candidates may live within the Richmond-to-Roanoke, Western Virginia territory. The position requires a two-year college degree in business or a technical field, with experience requirements that vary by degree level. A four-year degree in engineering or a related discipline and AutoCAD experience are preferred. The position may involve extended PC and telephone use and assisting with unloading trucks when needed.

Requirements

• A two-year college degree in business or a technical field, or a four-year college degree in engineering or a related discipline.
• For candidates with a two-year degree: at least three years of material-handling sales, project management, or project engineer experience.
• For candidates with a four-year degree: at least one year of material-handling sales, project management, or project engineer experience.
• Intermediate-to-advanced PC skills in Microsoft Excel and Word.
• Excellent customer service skills.
• Ability to work for long periods using a PC and telephone.
• Ability to assist in unloading trucks when needed.

Nice To Haves

• A four-year college degree in engineering or a related discipline.
• AutoCAD experience; it is preferred but not mandatory.

Responsibilities

• Work with sales personnel and customers to survey customer facilities, analyze needs, and prepare professional proposals for storage racks, mezzanines, in-plant offices, wire enclosures, guard railing, conveyors, and other solutions.
• Monitor industry trends and innovations and maintain contact with existing vendors and prospective suppliers of material-handling products.
• Develop and maintain relationships with contractors and installers.
• Manage warehouse solution projects by providing the Sales Coordinator with plans, drawings, bills of materials, and supplier quotes needed to order materials.
• Coordinate project delivery, unloading when needed, and installation.
• Review completed projects with customers and obtain customer approval.
• Train sales personnel, or coordinate training with manufacturers’ representatives, on available products and services through group, regional, branch, or one-on-one sessions as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree