ACCOUNT MANAGER - REMOTE ROANOKE, VA

Custom Truck One Source•Roanoke, VA

3d•$60,000 - $65,000•Remote

About The Position

Custom Truck One Source is seeking an experienced Account Manager to drive sales of aerial vehicles, work trucks, heavy- and light-duty commercial trucks, and related vocational equipment. The role focuses on building and managing long-term relationships with commercial, municipal, utility, construction, and fleet customers. The Account Manager identifies opportunities, develops tailored solutions, negotiates contracts, and delivers exceptional service to grow revenue and market share in the commercial vehicle and specialty equipment sector. The position involves managing and growing a portfolio of accounts, selling specialized vehicles and equipment, assessing customer needs, and presenting equipment solutions. The Account Manager works with internal sales support, upfitters, service, parts, and finance teams to ensure accurate specifications and timely delivery, while maintaining customer relationships and tracking sales activity and performance. Regular travel throughout the assigned territory is required, including occasional overnight stays.

Requirements

Proven track record in B2B sales of commercial vehicles, trucks, aerial equipment, or related vocational or industrial products; 3+ years preferred.
Strong understanding of heavy-duty, light-duty, and work truck markets, including aerial lift applications and vocational upfitting.
Strong consultative selling, negotiation, and relationship-building skills.
Ability to interpret customer operational needs and translate them into equipment solutions.
Strong communication, presentation, and interpersonal skills.
Self-motivated and goal-oriented, with the ability to work independently and collaborate with cross-functional teams.
Proficiency with CRM systems, Microsoft Office, and basic sales reporting tools.
Valid driver’s license and willingness to travel within the assigned territory.
High school diploma or equivalent.
Occasional lifting of 10–50 pounds; ability to sit for at least 8 hours per day; and ability to see things in close proximity through natural or corrected vision.

Nice To Haves

Commercial Driver’s License (CDL).
Bachelor’s degree in business, sales, or a related field.
Knowledge of commercial vehicle regulations, safety standards such as ANSI for aerial devices, and financing options.

Responsibilities

Develop and manage a portfolio of accounts by prospecting new customers and expanding business with existing clients in utility, construction, municipal, fleet, and industrial markets.
Sell aerial vehicles, work trucks, heavy-duty and light-duty trucks, and vocational equipment, including service bodies, cranes, dump bodies, and specialized upfits.
Conduct needs assessments, product demonstrations, and solution presentations to match customer requirements with appropriate equipment and configurations.
Prepare and present quotes, proposals, and financing options; negotiate terms and close deals.
Collaborate with sales support, upfitters, service, parts, and finance teams to ensure accurate specifications, timely delivery, and a smooth customer experience.
Maintain product knowledge of chassis, aerial platforms, vocational bodies, and industry regulations and safety standards.
Track sales activity, pipeline, and performance metrics; provide forecasts and reports to management.
Build customer relationships through proactive communication, after-sale support coordination, and ongoing account reviews.
Represent the company at industry events, trade shows, and customer sites as needed.
Monitor market trends, competitor offerings, and emerging technologies in commercial vehicles and aerial equipment.
Meet performance measures including revenue growth, annual budget objectives, new customer acquisition, customer retention and satisfaction, CRM compliance, market share growth, and territory strategic objectives.