Account Manager - Canada Sell-Side

S&P Global•New York, NY

About The Position

S&P Global is seeking a highly motivated and experienced Account Manager to join its Sell Side Account Management Team. Based in New York, the role manages and grows strategic relationships across a portfolio of Canada and East Coast sell-side clients. The Account Manager serves as a trusted partner, helping clients maximize the value of S&P Global solutions through a strong understanding of capital markets, sell-side workflows, and client priorities. The role takes a strategic approach to account management, identifying ways to deepen relationships, expand product adoption, and support long-term commercial growth. It involves frequent in-person client meetings across the East Coast, close collaboration with internal teams, and representing S&P Global at client and industry events.

Requirements

Strong understanding of capital markets, sell-side workflows, products, and market dynamics.
Demonstrated experience managing and growing complex client relationships, preferably in financial services, financial data, technology, or a related industry.
Ability to establish credibility and build relationships with senior-level client stakeholders.
Strong commercial mindset and ability to translate client needs into retention, adoption, and growth opportunities.
Excellent communication, relationship-building, presentation, and negotiation skills.
Ability to think strategically while managing multiple accounts, priorities, and client initiatives.
Ability to collaborate across Sales, Product, Customer Success, and other cross-functional teams.
Strong analytical and problem-solving skills, including using client, market, and usage insights to inform account strategy.
Proficiency with CRM platforms and Microsoft Office applications, including Excel and PowerPoint.

Nice To Haves

Bachelor’s degree in Finance, Business, Economics, or a related field.
Experience working directly with investment banks, broker-dealers, or other sell-side financial institutions.
Experience managing strategic or enterprise-level accounts within financial information, data, analytics, or technology.
Knowledge of S&P Global Market Intelligence products and solutions.

Responsibilities

Own and develop strategic relationships across a portfolio of East Coast sell-side accounts, building partnerships with key stakeholders and senior decision-makers.
Understand clients’ business priorities, workflows, challenges, and strategic objectives to serve as a trusted advisor.
Develop and execute account strategies for client retention, relationship expansion, product adoption, and long-term growth.
Identify cross-sell and expansion opportunities, partnering with Sales, Product, Customer Success, and other internal teams to deliver solutions.
Build relationships throughout client organizations to strengthen S&P Global’s presence and value within each account.
Lead strategic account reviews and client meetings, offering insights, recommendations, and solutions aligned with clients’ evolving needs.
Use knowledge of capital markets, industry trends, and competitive dynamics in commercially focused client conversations.
Represent the client internally by sharing feedback and market intelligence with Product, Sales, and other stakeholders.
Navigate complex client situations and coordinate internal resources to resolve issues and deliver a strong client experience.
Maintain account plans, relationship maps, and CRM documentation to support effective coverage and commercial execution.
Represent S&P Global at client meetings, industry events, and other relationship-building opportunities.
Meet frequently with clients in person across the East Coast.