Account Manager - Canada Sell-Side

S&P Global•New York, NY

2d•Onsite

About The Position

S&P Global Market Intelligence is seeking a highly motivated and experienced Account Manager to join its Sell Side Account Management Team. Based in New York, the role manages and grows strategic relationships across a portfolio of Canada/East Coast sell-side clients. The Account Manager serves as a trusted partner, helping clients maximize the value of S&P Global’s solutions through strategic relationship management, product adoption, and commercial growth. The position calls for a strong understanding of capital markets and the sell-side landscape, experience managing complex client relationships, and the ability to engage senior stakeholders. Frequent in-person client meetings take place across the East Coast. S&P Global Market Intelligence delivers information, data, and technology solutions to help customers gain perspective, operate with confidence, and make decisions with conviction. Its stated mission is Advancing Essential Intelligence, and its values are Integrity, Discovery, and Partnership.

Requirements

Strong understanding of capital markets, sell-side workflows, products, and market dynamics.
Demonstrated experience managing and growing complex client relationships, preferably in financial services, financial data, technology, or a related industry.
Ability to establish credibility and build relationships with senior-level client stakeholders.
Strong commercial mindset and ability to translate client needs into retention, adoption, and growth opportunities.
Excellent communication, relationship-building, presentation, and negotiation skills.
Ability to think strategically while managing multiple accounts, priorities, and client initiatives.
Ability to collaborate across Sales, Product, Customer Success, and other cross-functional teams.
Strong analytical and problem-solving skills, including the ability to use client, market, and usage insights to inform account strategy.
Proficiency with CRM platforms and Microsoft Office applications, including Excel and PowerPoint.

Nice To Haves

Bachelor’s degree in Finance, Business, Economics, or a related field.
Experience working directly with investment banks, broker-dealers, or other sell-side financial institutions.
Experience managing strategic or enterprise-level accounts in financial information, data, analytics, or technology.
Knowledge of S&P Global Market Intelligence products and solutions.

Responsibilities

Own and develop strategic relationships across a portfolio of East Coast sell-side accounts, building partnerships with key stakeholders and senior decision-makers.
Understand clients’ business priorities, workflows, challenges, and strategic objectives to serve as a trusted advisor.
Develop and execute account strategies for client retention, relationship expansion, product adoption, and long-term growth.
Identify and pursue cross-sell and expansion opportunities, working with Sales, Product, Customer Success, and other internal teams.
Build relationships across multiple levels of client organizations to strengthen S&P Global’s presence and value within each account.
Lead strategic account reviews and client meetings, providing insights, recommendations, and solutions aligned with clients’ changing needs.
Use knowledge of capital markets, industry trends, and competitive dynamics in commercially focused client conversations.
Represent the client internally by sharing feedback and market intelligence with Product, Sales, and other stakeholders.
Coordinate internal resources to resolve complex client situations while maintaining relationships and delivering a strong client experience.
Maintain account plans, relationship maps, and CRM documentation to support account coverage and commercial execution.
Represent S&P Global at client meetings, industry events, and other relationship-building opportunities.
Meet frequently with clients in person across the East Coast.