Account Manager-Seattle, WA

Myriad360
•$65,000 - $80,000

About The Position

Myriad360 is seeking a highly organized, customer-centric Account Manager to support sales operations, onboard clients, manage accounts, prepare quotes, and coordinate accurate, on-time order fulfillment. The Account Manager partners with Account Executives, clients, key partners, and internal teams to provide support throughout the sales operations process and build long-term client relationships through timely service and operational excellence. This dynamic role calls for strong attention to detail and interpersonal skills. The ideal candidate is adaptable, proactive, and able to shift between support and leadership functions as needed. Candidates must be based in the United States; preference is given to candidates in the Pacific time zone, particularly California, Oregon, and Washington.

Requirements

  • Must be based in the United States.
  • Strong organizational, communication, adaptability, and relationship-building skills.
  • Customer-centric approach and ability to support sales operations, onboard clients, manage accounts, prepare quotes, and coordinate order fulfillment.

Nice To Haves

  • Location in the Pacific time zone, particularly California, Oregon, or Washington, is preferred.

Responsibilities

  • Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors.
  • Support new client onboarding and growth initiatives in collaboration with Sales.
  • Generate timely, accurate quotes and ensure smooth order placement and processing.
  • Oversee customer account management, including contract and agreement negotiations.
  • Coordinate with internal and external teams to forecast stocking needs and delivery schedules.
  • Act as a client advocate, focusing on improving the customer experience.
  • Collaborate cross-functionally to ensure accurate, on-time delivery of all orders.
  • Escalate risks appropriately and support remediation efforts.
  • Complete ongoing security awareness training and comply with company policies.
  • Identify and escalate security risks to the appropriate Executive Leadership Team member and contribute to remediation efforts.
  • Perform other duties as assigned.

Benefits

  • Unlimited paid time off (PTO).
  • Incentive compensation plans for all employees.
  • Company-funded 401(k) contributions.
  • Zero-cost employer-covered health insurance.
  • Annual bring-your-own-device reimbursement up to $500.
  • Paid parental leave.
  • One-to-one coaching, performance reviews, and a consistent feedback loop.
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