Account Manager - SMB Business Sales

Verizon•Carmel, IN

About The Position

Verizon is hiring an Account Manager to sell business solutions to small and midsize businesses in the 1–19 employee segment. The role focuses on acquiring new customers, retaining and growing existing accounts, identifying business challenges, and recommending tailored technology solutions that improve customers’ businesses and generate revenue. Solutions include integrated software and services such as Cloud, Security, ISP, VoIP, and Google platforms. The Account Manager develops leads through prospecting, cold-calling, partner-selling, campaigns, and social selling; builds relationships with decision makers; and presents multi-product solutions. The position uses Verizon’s Velocity Selling methodology, AI, CRM tools, and sales force automation to support customer engagement, productivity, and sales reporting. It is a mobile role primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned territory may be up to approximately 50%. The position is based in Merrillville, Indiana, or Northwest Indiana, and has 40 scheduled hours per week. Compensation is commission-based and includes base pay and target individual-based commission, with potential to earn more. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

Bachelor’s degree or four or more years of work experience.
At least one year of relevant experience, demonstrated through work experience and/or military experience.
At least one year of sales experience.
Willingness to work in a mobile working model with travel within the assigned geographic sales territory; expected travel may be up to approximately 50%.
Valid driver’s license.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor one’s approach for success.

Responsibilities

Develop and qualify leads within the assigned territory using cold-calling, partner-selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Consult with customers to identify business challenges and recommend tailored solutions.
Educate customers about Verizon business solutions and build enthusiasm for technology offerings.
Build relationships with key decision makers.
Present and create multi-product solution opportunities, including Cloud, Security, ISP, VoIP, and Google platforms.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.
Track and report sales progress through sales force automation tools.
Travel within the assigned geographic sales territory and work from customer or field locations.

Benefits

Medical, dental, and vision insurance.
401(k) plan with matching contributions; the posting describes matching up to 6% in one section and a matched savings plan in another.
Paid time off, including five weeks of vacation, holidays, and personal days as described in the role-specific section; general benefits information also describes vacation, up to eight company-paid holidays, and up to six personal days.
Paid parental leave, including eight weeks for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks for the birthing parent.
Adoption assistance.
Tuition assistance and industry certifications through Verizon’s Get Certified program.
Sign-on bonus and new-hire incentives for eligible external hires.
Sales recognition programs and sales incentives.
Discounts on Verizon products and services, including wireless plans and Fios home internet.
Pet insurance.
Short- and long-term disability insurance.
Basic and supplemental life insurance.
AD&D insurance.
Identity theft protection.
Group home and auto insurance.
Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.