Account Manager

Avient•Birmingham, AL

7h•Remote

About The Position

The Advanced Composites Account Manager drives profitable growth by managing and expanding Avient’s continuous fiber and long fiber technology solutions across assigned customer accounts. The role protects and grows existing business, identifies and secures profitable opportunities, and delivers commercial excellence through strong customer relationships and customer-centric selling practices. The Account Manager is the primary commercial contact for an assigned customer portfolio located primarily in the United States, with limited responsibility for accounts in Canada and Mexico. The role works closely with Business Development, Technical, Customer Service, and Market Management teams to develop account growth strategies, increase share within existing accounts, and help customers address complex business and technical challenges. It is an individual-contributor position with territory-specific sales revenue responsibility and no budget responsibility. The position requires up to 60% domestic travel and work in a home office environment.

Requirements

5 or more years of sales experience in account management or sales in a manufacturing environment.
Complex thinking skills to translate customer needs into solutions.
Technical aptitude.
Professional presence and strong verbal, written, and presentation skills.
Broad knowledge of solutions, materials, and processing.
Self-motivated and able to work autonomously day to day with minimal training and oversight.
Team-oriented, with strong organizational skills.
Strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint.
Experience with a CRM.
Valid U.S. driver’s license.

Nice To Haves

Bachelor’s degree preferred in Plastics or Polymer Engineering, Business, Chemistry, or a related discipline.

Responsibilities

Deliver profitable revenue, margin, and volume growth across assigned accounts.
Protect existing business and increase share through new applications, products, and opportunities.
Build relationships with decision-makers and influencers across customer organizations.
Partner with Business Development, Technical, Customer Service, and Market Management teams to drive growth.
Execute Avient’s Customer Centric Sales process and maintain a healthy opportunity pipeline.
Develop and execute account growth plans, identify opportunities, manage competitive activity, and leverage resources across customer and Avient organizations.
Provide accurate forecasting and account planning to achieve annual business objectives.
Maintain accurate CRM records, sales forecasts, and account plans, and provide regular updates on business performance, growth opportunities, and commercial risks.
Use customer-centric selling practices and tools, including business reviews, high/wide/deep, 5 warning signs, prospecting and new-account calls, sales-funnel development, collecting ARs, avoiding bad debts, cross-selling, and effective CRM management.
Collaborate with other Avient business segments to present a unified “One Avient” presence at accounts when applicable.
Demonstrate commercial excellence and position Avient for the first and last look on strategic opportunities.
Perform other duties as assigned.