Account Manager

Van Meter • Cottage Grove, MN

3d

About The Position

The Account Manager directly manages customer relationships and serves as a liaison between the business and its customers. The role focuses on establishing and growing customer relationships and coordinating sales. The Account Manager makes daily personal visits to customer locations to demonstrate products, discuss projects, and maintain personal and professional relationships. The role also promotes the company culture, its 5 P’s, and its purpose of creating lasting value for those it serves.

The position supports existing customers with solutions, project management, and product or service information; identifies new business opportunities; and develops strategic selling approaches for assigned customers. The Account Manager works closely with Inside Sales Representatives and Technicians, reviews account-related reports, and builds technical knowledge of changes in the industry. The role includes travel of approximately 15% for training and customer support.

Requirements

• Five years of sales experience.
• At least a two-year degree or equivalent experience.
• Demonstrated leadership experience.
• Proficiency in Microsoft Office.
• Ability to travel approximately 15% for training and customer support.
• Excellent customer service orientation.
• Ability to negotiate effectively and build strong relationships with customers, vendors, suppliers, and internal sales colleagues.
• Excellent written, oral, and listening communication skills.
• Strong problem-solving and decision-making ability.
• Ability to prioritize and manage multiple priorities.
• Ability to work independently and as part of a team.
• Strong work ethic, positive attitude, dependability, and self-motivation.
• Ability to learn, grow, adapt to change, take initiative, and pursue continuous improvement.
• Solid business acumen.
• Willingness to give and receive constructive feedback.
• Ability to see the big picture when developing business goals and strategies.

Nice To Haves

• Four-year degree preferred.
• Electrical product knowledge preferred.

Responsibilities

• Build and maintain excellent customer relationships.
• Provide service to existing customers by offering solutions, managing projects, and providing information about products or services.
• Identify new business opportunities and establish relationships with new customers.
• Review reports of business transactions, sales, expenses, and promotional letters for assigned accounts.
• Develop strategic selling strategies for individual customers and track and analyze buying patterns.
• Work with Inside Sales Representatives and Technicians to keep account activities and literature up to date.
• Develop technical knowledge of new and changing industry developments.
• Visit customer locations to demonstrate products, discuss projects, and maintain relationships.
• Promote the company culture, its 5 P’s, and its purpose.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree