Account Manager, Enterprise

Kaseya Careers • Miami, FL

13d

About The Position

Kaseya is seeking an Account Manager to drive expansion within a portfolio of high-value, complex enterprise customers. The role focuses on developing long-term relationships, planning strategic growth, and navigating enterprise environments with multiple stakeholders. The Account Manager identifies and executes large-scale upsell and cross-sell opportunities and serves as a trusted advisor to clients.

The role owns and develops enterprise accounts, builds multi-year account plans aligned with customer business objectives, and identifies whitespace opportunities. It leads complex sales cycles and high-value negotiations, builds executive relationships, and communicates the business outcomes and return on investment of Kaseya’s products. The Account Manager also partners with Customer Success to support onboarding, adoption, and value realization; monitors account health and retention risks; manages forecasts and expansion pipelines; collaborates across internal teams; and uses Salesforce and account intelligence tools to maintain account records and support planning and reporting.

Requirements

• At least 4 years of B2B sales or account management experience, including at least 1 year focused on enterprise or large mid-market accounts.
• Proven success managing long sales cycles and closing high-value, complex deals.
• Experience engaging with and selling to senior decision-makers, including C-level stakeholders.

Nice To Haves

• Experience selling SaaS or technology solutions into enterprise environments.
• Strong track record of exceeding quota in complex, multi-threaded sales cycles.
• Demonstrated ability to build and execute strategic account plans.
• Exceptional communication, negotiation, and stakeholder management skills.
• Proficiency with Salesforce and sales forecasting methodologies.
• Strong analytical and business acumen, including the ability to articulate ROI and business value.

Responsibilities

• Own and develop a portfolio of enterprise accounts and execute multi-year account plans aligned with customer business objectives.
• Identify whitespace and expansion opportunities and build strategic roadmaps to drive sustained revenue growth.
• Lead complex sales cycles involving multiple stakeholders, procurement processes, and executive decision-making; manage deal strategy, negotiation, and closing.
• Build and maintain relationships with senior stakeholders, including C-level executives, and act as a trusted advisor.
• Translate Kaseya’s product suite into measurable business outcomes, creating tailored value propositions, business cases, and ROI models.
• Partner with Customer Success to support onboarding, adoption, and ongoing value realization; monitor usage and proactively address retention and growth risks.
• Maintain accurate forecasts and a robust pipeline of expansion opportunities, using data-driven insights to guide decisions and improve predictability.
• Collaborate with Sales Engineering, Product, Marketing, and Customer Success to deliver customer experiences and support complex solution deployments.
• Use Salesforce and account intelligence tools to track engagement, pipeline, and account health, and maintain records for strategic planning and reporting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed