Account Manager - Growth Markets

Zayo Group

1d•$58,660 - $83,800•Remote

About The Position

Zayo is seeking an Account Manager to support existing and prospective customers across an assigned book of Growth Markets accounts within its State, Local, and Education (SLED) segment. The role executes selling initiatives that develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge, Security, Wi-Fi, VoIP, and Managed Services to targeted Public Sector accounts. The Account Manager owns the sales and customer lifecycle, identifying, shaping, and securing opportunities across state and local government, K-12, and Higher Education accounts. The role involves a high-volume, virtually managed sales motion across multiple geographies and SLED subsegments, and requires working knowledge of E-Rate, government procurement and funding cycles, consultative selling, relationship management, and disciplined account ownership. This is a fully remote/virtual position. The Growth Markets team provides national, coast-to-coast coverage, with core markets prioritized for hiring. Estimated base salary is $58,660–$83,800 annually. Sales roles may be eligible to participate in a sales incentive plan. The position may also be eligible for benefits including health, life, and disability insurance, retirement plans, and paid time off.

Requirements

Bachelor's degree preferred, or at least two years of business/Public Sector sales experience with technology-focused products.
Ambitious, aggressive, and coachable.
Proven ability to build and maintain customer relationships.
Strong financial acumen.
Quick learner who collaborates well with others.
Excellent verbal and written communication skills.
Exceptional customer service skills.
Excellent time-management and organizational skills.
Excellent skills working with Salesforce CRM and related sales reporting tools.
Sense of urgency and desire to accelerate results and career with Zayo Group Sales.
Strong interpersonal skills and ability to work effectively with diverse personalities, show respect for others, and communicate and present information effectively.
High tolerance for ambiguity and ability to work successfully in a matrix management model.
Knowledge of Microsoft Word, Excel, and PowerPoint.
Willingness to learn Zayo's value proposition, products, and services.

Nice To Haves

Working knowledge of the E-Rate program and ability to align Zayo services with funding cycles, RFP timelines, and eligible service categories.
Salesforce experience is strongly preferred.

Responsibilities

Generate sales revenue by promoting Zayo products and services to targeted Public Sector account modules, including E-Rate, cooperative agreements, and state contracts.
Manage high-volume inbound and outbound engagement with a strategy for prioritizing accounts and opportunities.
Identify, contact, and qualify potential customers and sales opportunities across assigned Growth Markets accounts.
Present proposals and guide customers through the sales process using a consultative approach.
Maintain customer relationships while identifying opportunities to protect and grow revenue.
Apply knowledge of customers, industry, procurement cycles, and Zayo services to achieve revenue objectives.
Analyze customer requirements and determine how Zayo products and services can meet customer needs and solve business problems.
Maintain records of customer activity for sales, pipeline, and forecast reporting.
Track, analyze, and report on sales performance, pipeline, and forecasts in Salesforce and related reporting tools.
Provide accurate and timely information to management.
Coordinate with other departments to maintain customer satisfaction and meet revenue objectives.
Monitor the competitive landscape and Growth technologies to position Zayo effectively.
Work collaboratively as part of a team and independently with minimal supervision.