Account Manager | Growth

Ramp • New York, NY

1d • $97,920 - $149,600

About The Position

As a member of Ramp’s Growth Account Management team, you will deliver value to customers and revenue to the business by owning expansion and retention for a scaled portfolio of current Ramp customers. You will identify growth opportunities and use scaled touchpoints to engage customers. As an early member of the team, you will help build and refine Ramp’s scaled account management motion.

Requirements

• At least 2 years of customer-facing or direct sales experience.
• Proven achievement in a high-velocity business environment.
• Prior CRM experience, preferably Salesforce.
• Experience with outbound prospecting and conducting product demonstrations; comfort with sales tools and processes.
• Consultative sales approach, analytical and quantitative skills, and a strong interest in understanding business challenges.
• Ability to discuss Ramp’s value proposition with C-level executives, finance teams, and decision makers.
• Consistent record of meeting or exceeding sales targets in a fast-paced, metrics-driven environment.
• Commitment to tracking and improving performance and efficiency daily.
• Excellent verbal and written communication skills, including the ability to deliver compelling sales pitches and presentations.
• Organizational, project management, and time management skills.
• Entrepreneurial mindset; self-starter with urgency and ability to work within undefined processes.

Nice To Haves

• Bachelor’s degree from an accredited university.
• Experience with financial services sales.
• Experience at a high-growth startup.

Responsibilities

• Identify expansion opportunities within a scaled portfolio of Ramp customers and own the sales process through close.
• Develop and execute upsell and cross-sell strategies and maintain an expansion pipeline.
• Develop a deep understanding of Ramp customer personas and serve as a trusted advisor and consultant to help customers achieve their goals with Ramp.
• Use sales methodologies to uncover customer needs and pain points.
• Gather and provide customer feedback to inform Ramp’s product roadmap and customer communication strategy.
• Collaborate with cross-functional partners to improve operational efficiency while advocating for customers.

Benefits

• Flexible PTO.
• Centralized home-office equipment ordering.
• Health and wellness stipend.
• Budget for intra-office travel.
• Weekly coffee stipend.
• In the United States: 100% medical, dental, and vision insurance coverage for the employee, with partial dependent coverage; One Medical annual membership; 401(k) with employer match; fertility HRA up to $10,000 per year; parental leave up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay; pet insurance; in-office lunch, snacks, drinks, and other perks; relocation expense coverage to NYC or SF if needed.
• In Canada: group medical, dental, and vision coverage; life, AD&D, and disability coverage; fertility drug coverage up to $4,000 lifetime; group retirement plan with employer match (RRSP + DPSP); parental leave up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay, with additional time available at reduced pay; Employee Assistance Program and virtual care.
• In the United Kingdom: private medical insurance; virtual GP and at-home care; workplace pension with salary sacrifice option; parental leave up to 16 weeks for birthing and bonding or 8 weeks for bonding only at 100% pay, with additional time available at reduced pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed