Account Manager
CCS Facility Services•El Segundo, CA
•$85,000 - $95,000
About The Position
CCS Facility Services is seeking a driven and enthusiastic Account Manager to deliver excellent customer service, build meaningful client relationships, and support business growth. The role focuses on regularly visiting customer sites to inspect service quality and address concerns, with most working time spent at customer locations. The Account Manager also promotes company values among field employees and coaches and develops personnel to support consistent service delivery.
Requirements
- Excellent communication and interpersonal skills for engaging effectively with clients and employees.
- Strong problem-solving abilities to address issues promptly and proactively.
- Passion for delivering exceptional customer service.
- Computer proficiency, particularly in Microsoft Word and Excel.
- Ability to multitask effectively in a fast-paced environment.
Nice To Haves
- Bilingual proficiency in Spanish.
Responsibilities
- Visit customer sites regularly to meet with clients, inspect service quality, and promptly address concerns or issues.
- Maintain and strengthen relationships with current clients to support satisfaction and loyalty.
- Promote company culture and values among field employees, providing guidance and leadership for consistent service delivery.
- Establish and maintain effective communication channels with clients and employees.
- Coach, guide, and develop field personnel to enhance their skills and performance.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and advancement.
- Dynamic and collaborative work environment.
- Health and wellness programs.
- DailyPay access to get paid today for work performed today.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
