Account Manager

Asset Marketing Services•Eagan, MN

About The Position

Asset Marketing Services, LLC (AMS) is a direct-to-consumer collector platform focused on high-end collectibles and bullion. The company offers curated collectibles and coins, including exclusive products developed with major world mints, and provides concierge service to collectors. AMS is seeking experienced and professional Account Managers to join its telesales team as the company grows its sales operation. The role centers on building and maintaining strong customer relationships and driving long-term engagement. Account Managers guide customers in acquiring rare and unique collectible coins, research product requests, negotiate payment terms, and pursue sales objectives. Prior coin knowledge is not required. The company provides individualized and group training and offers warm leads and repeat customers rather than cold calling. The position offers a flexible 40-hour workweek, Monday through Friday, with work-from-home options and no required travel. Compensation is described as $85,000 or more in the first year, consisting of a $50,000 base plus uncapped commissions and bonuses. AMS also describes past sales incentives that have included trips, automobiles, and home remodels.

Requirements

  • High school diploma at minimum.
  • At least 2–4 years of sales experience with a proven track record of engaging customers, driving revenue, and meeting or exceeding sales targets.
  • Proficiency in sales presentations and closing strategies.
  • Strong verbal communication and listening skills, including the ability to deliver persuasive sales pitches and address customer concerns.
  • Comfort using sales software, phone systems, and Microsoft Outlook to track interactions, manage email, and schedule.
  • Ability to adapt and multitask in a fast-paced, dynamic environment, handle rejection, and maintain a professional and positive attitude under pressure.
  • Ethics, trustworthiness, honesty, persistence, and determination in sales interactions.

Nice To Haves

  • At least 2 years of experience in an outbound sales environment, including proactively contacting potential customers and managing high-volume call interactions.

Responsibilities

  • Build and maintain strong customer relationships and drive long-term engagement between AMS and its clients.
  • Provide expert guidance to customers acquiring rare and unique collectible coins.
  • Research specific product requests.
  • Negotiate payment terms to support ongoing sales.
  • Meet sales objectives, including revenue targets and new account creation.
  • Achieve key performance metrics such as call volume and talk time.
  • Use sales presentations, closing strategies, scripts, and product knowledge to tailor sales approaches to customer needs and objections.

Benefits

  • Medical, dental, and vision plans.
  • HSA and FSA plans.
  • Accidental and critical illness coverage.
  • Life insurance.
  • Disability and AD&D coverage.
  • 401(k) employer match.
  • 16 paid days of personal time off, plus up to 26 additional paid days off for attaining performance goals.
  • Paid holidays.
  • Employee Assistance Program.
  • Tuition reimbursement program.
  • Maternal/paternal leave.
  • Employee perks.
  • Referral bonuses.
  • Competitive compensation, including a $50,000 base salary plus uncapped commissions and bonuses.
  • Past paid sales incentives have included trips, automobiles, and home remodels.
  • Flexible 40-hour schedule, Monday through Friday.
  • Work-from-home options.
  • Paid comprehensive individualized and group training.
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