Account Manager - Contract Security (Retail)

GardaWorld • Fairfax, VA

8d • Onsite

About The Position

GardaWorld is hiring a Security Account Manager to oversee security operations for a retail client in Fairfax, Virginia. This full-time, on-site position supports the safety and security of the client, employees, customers, and property in a fast-paced retail environment. The role requires availability outside standard working hours, including evenings and weekends.

The Account Manager develops and maintains site-specific security plans and procedures, supports security program implementation, trains security personnel and applicable client staff, and partners with client leadership and municipal police. The role also includes investigating security violations, reporting findings and recommendations, maintaining security records, submitting monthly reports, and promptly notifying the owner of serious incidents.

Requirements

• Be authorized to work in the United States.
• Previous experience working in a retail environment.
• Supervisory or leadership experience in security services.
• Ability to remain composed and professional in high-pressure environments.
• Excellent verbal and written communication skills, including the ability to write clear, concise reports.
• Strong situational awareness, judgment, and problem-solving skills.
• Familiarity with laws, regulations, and best practices related to retail security and loss prevention.
• Ability to evaluate and respond to potential threats with sound judgment.
• Proven ability to work effectively with diverse individuals, including under stress or conflicting conditions.
• Skill in preparing professional written and verbal reports, conclusions, and recommendations.
• Ability to stand, walk, and patrol for extended periods, with or without reasonable accommodation.

Responsibilities

• Oversee security operations within a retail environment.
• Develop, supervise, and maintain site-specific security plans and procedures.
• Support the development and implementation of security programs and procedures for the retail client.
• Train security personnel and applicable client staff on site-specific security procedures.
• Partner with client leadership to identify security needs and maintain a safe and secure retail environment.
• Coordinate with local municipal police regarding security procedures at each site.
• Conduct security violation investigations and report results, resolutions, and recommendations.
• Immediately notify the owner of serious incidents.
• Maintain security records.
• Provide a monthly report of security procedures.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with employer matching contributions
• Paid time off (PTO)
• Paid holidays
• Disability coverage
• Life insurance options
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed