Account Manager (Contract)

Duolingo•New York, NY

About The Position

Duolingo is seeking a contract Account Manager to support Duolingo Ads, its direct advertising business. Duolingo aims to improve the free, ad-supported experience for its large learner community by introducing higher-quality ad formats that benefit learners while supporting monetization. For a 3–6 month engagement of 10–20 hours per week, the Account Manager will support assigned advertising campaigns from kickoff through close and prepare RFP responses and media plans for sales opportunities. The role reports to the Account Management Lead and contributes to an early-stage, fast-growing advertising business.

Requirements

  • At least 4 years of account management experience.
  • Client-facing experience at a technology company, publisher, or agency managing brand partnerships, creative development, or buying.
  • Track record of cross-team collaboration and leading projects with stakeholders from kickoff through execution.
  • Strong project management capabilities, including managing high volumes of campaigns accurately.
  • Exceptional communication and presentation skills.
  • Ability to operate at a high level amid ambiguity in a fast-paced environment.
  • Experience building media plans across spend levels, including video and native/custom ad formats.
  • Strong understanding of ad tech and mobile app ecosystems.
  • Understanding of the Duolingo product and freemium business model.
  • Experience monitoring and reporting on performance and using data to tell impactful stories.
  • Proficiency in Google Product Suite, PowerPoint, Excel, Slack, and OMS tools such as Boostr.

Responsibilities

  • Serve as the day-to-day contact for assigned campaigns from kickoff through close.
  • Prepare a program timeline and kickoff materials for each assigned campaign.
  • Coordinate with internal ads teams to launch campaigns on schedule.
  • Partner with Ad Ops to QA and launch campaigns, and provide client pacing and performance updates while campaigns are live.
  • Enter and maintain insertion orders and media plans for assigned campaigns in internal sales systems.
  • Prepare RFP responses and media plans, including video and native/custom ad formats, for assigned sales opportunities.
  • Provide in-campaign optimization and incremental-spend recommendations.
  • Prepare a campaign close recap covering results, learnings, and insights.
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