Account Manager

Van Meter•Eau Claire, WI

About The Position

The Account Manager supports the company's purpose of creating lasting value by directly managing customer relationships and serving as a liaison between the business and its customers. The role focuses on establishing and growing customer relationships and coordinating sales. The Account Manager makes daily personal visits to customer locations to demonstrate products, discuss projects, and maintain personal and professional relationships. Through their activities and actions, the Account Manager champions the company culture, its 5 P’s, and its purpose.

Requirements

  • Five years of sales experience.
  • A minimum of a two-year degree or equivalent experience.
  • Demonstrated leadership experience.
  • Excellent customer service orientation.
  • Ability to negotiate effectively at a high level and build strong relationships with customers, vendors, and suppliers.
  • Ability to build strong relationships with the internal sales force and assist, guide, and mentor when needed.
  • Excellent written and oral communication skills, including effective listening.
  • Drive and a strong desire to learn and succeed in the position.
  • Ability to see the big picture when developing goals and strategies for the overall business.
  • Strong problem-solving and decision-making ability.
  • Ability to prioritize and juggle multiple priorities.
  • Ability to learn, grow, and adapt to change.
  • Ability to work successfully both independently and in a team environment.
  • Strong work ethic and positive attitude.
  • Willingness to give and receive constructive feedback.
  • Solid business acumen.
  • Self-motivation and a strong desire to take initiative.
  • Dependability.
  • Drive for continuous improvement.
  • Proficiency in Microsoft Office.
  • Ability to travel approximately 15% for training and customer support.

Nice To Haves

  • Four-year degree.
  • Electrical product knowledge.

Responsibilities

  • Build and maintain excellent customer relationships.
  • Provide excellent service to existing customers by offering solutions, managing projects, and providing information about products or services.
  • Identify new business opportunities and establish new customer relationships.
  • Review business transaction, sales, and expense reports, as well as promotional letters, for assigned accounts.
  • Develop strategic selling strategies for individual customers and track and analyze buying patterns.
  • Work closely with Inside Sales Representatives and Technicians to keep account activities and literature up to date.
  • Develop technical knowledge of new and changing industry developments.
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