Account Manager (Northern New Jersey, NJ)

RxSight, Inc.•Jersey City, NJ

5h•Onsite

About The Position

The Account Manager (AM) is the sales lead for RxSight business in the assigned territory and owns territory performance. The AM drives growth of the Light Adjustable Lens (LAL) by building trusted relationships with surgeons and practice staff, positioning premium technology to expand adoption, and optimizing patient flow to increase practice capacity. The role executes the Area Sales Director’s strategic direction by translating area priorities into territory activities and aligning growth initiatives with those priorities. The AM leads strategic customer engagement through data-driven account plans, regional referral strategies, and direct collaboration with Customer Success (CS) team members on site-level growth opportunities. The role includes ongoing territory business planning and site-specific business reviews, with a focus on LAL adoption and processes that support same-store sales growth. The AM gathers customer data to identify current and future practice-level opportunities, informs resource allocation using geographic and territory trends, and influences LAL penetration and sales growth through cross-functional coordination and trusted business partnerships. This is a field-based position covering the New Jersey/New York area. The role is based in Northern New Jersey, New York City, or Long Island, and requires regular local travel to support customers and team members throughout the region. Candidates must reside in or near those locations. The role has no direct reports, but leads account-level growth initiatives and coordinates with cross-functional partners, including CS and Marketing.

Requirements

At least 5 years of commercial or sales experience in the ophthalmic, medical device, or healthcare industry.
Commercial and sales acumen, including the ability to build and execute account-level growth strategies that drive LAL adoption and same-store growth.
Working clinical and ophthalmic knowledge of practice workflows and patient flow optimization, including the ability to guide and resolve workflow issues in clinic settings.
Ability to interpret and act on clinical and commercial performance data.
Demonstrated ability to co-lead strategic customer planning and execute business plans.
Knowledge of ophthalmic clinic and ambulatory surgery center (ASC) operations, particularly premium technology positioning.
Excellent written and verbal communication skills.
Ability to manage multiple projects and deliver results against LAL growth objectives.
Advanced proficiency in Microsoft Office Suite, word processing, spreadsheet software, CRM tools, and commercial database solutions.
Completion of position training and required training on the Insider Trading Policy, Global Anti-Bribery and Anti-Corruption Policy, and Code of Business Conduct and Ethics within 30 days of hire and annually thereafter.
Must reside in or near Northern New Jersey, New York City, or Long Island and be able to travel locally throughout the region.

Nice To Haves

Bachelor’s degree in Business, Life Sciences, or a related field is preferred.
Experience with premium IOLs, refractive cataract workflows, or clinic/ASC optimization.
Demonstrated success in customer onboarding, business planning, or strategic account development roles.
Familiarity with CRM tools, patient flow design, and co-management network development.
CCOA, COMT, COA, or similar certification.

Responsibilities

Execute area strategic priorities at the territory level, directing daily selling and account activities toward high-value growth opportunities.
Support strategic initiatives, programs, and new product introductions that contribute to LAL adoption and account-level performance growth.
Review territory performance on an ongoing basis, identifying LAL velocity, cycles, and at-risk trends within actionable timeframes.
Develop and manage site-level account plans aligned with area priorities and positive physician and patient experiences, in collaboration with territory CS partners.
Implement and maintain CRM documentation for all accounts based on key engagement activities communicated by the Area Sales Director.
Lead the regional optometrist (OD) referral engagement strategy to support the LAL patient pipeline.
Co-own and execute new-customer onboarding with CS team members, emphasizing full-team alignment and time to first implant.
Conduct formal account business reviews covering LAL adoption trends, clinical outcomes, and economic impact, and adapt plans as needed based on the findings.
Partner with CS and the Area Sales Director to identify growth bottlenecks and develop adoption-focused solutions.
Complete customer onboarding plans, territory growth roadmaps, CRM records, action plans, OD network engagement tracking, business reviews, and account-level execution of company-wide LAL adoption initiatives.
Model expected company behavior and coordinate cross-functional account growth initiatives.