Business Development Manager, Northern New Jersey

Caesarstone•Newark, NJ

About The Position

The Business Development Manager for Caesarstone is responsible for growing revenue and building strong customer relationships in the assigned Northern New Jersey territory. The role serves as an intermediary between the company and stakeholders including stone fabricators, architects and designers, kitchen and bath retailers, builders, general contractors, and stone suppliers. The ideal candidate is based in the assigned region and is focused on sales growth, goal achievement, and exceptional customer service. The position manages existing customer accounts while identifying and pursuing new business in the premium countertop market. It involves developing account and sales plans, researching market opportunities, presenting product knowledge, negotiating and closing sales, and maintaining accurate customer information and performance reports in CRM. The manager works with the sales team, management, order fulfillment, operations, and logistics to deliver strong customer service and align sales efforts with company goals. The role requires approximately 75% local travel by company car, with schedule flexibility for occasional weekend work and overnight trips for customer meetings or events. Desktop computer use and manual dexterity are required, and lifting objects weighing up to 50 pounds may be necessary.

Requirements

Valid, current state driver's license.
More than 3 years of proven sales, business development, or account management experience in a similar role.
Track record of achieving and exceeding sales targets while maintaining a customer-centric approach.
Proficiency negotiating contracts, pricing, and terms to achieve favorable outcomes.
Excellent interpersonal and communication skills and ability to build rapport and trust with customers and internal teams.
Ability to analyze market trends, identify opportunities, and develop effective sales strategies.
Strong time management, prioritization, and ability to handle multiple projects simultaneously.
Ability to respond promptly to internal and external customer needs, requests for service and assistance, and commitments.
Ability to collaborate with cross-functional teams and stakeholders while demonstrating company values.
Comfort using technology applications, including experience with MS Excel and CRM or Salesforce applications.

Nice To Haves

Experience in the building materials, interior design, or construction industry.
Based in the assigned Northern New Jersey region.

Responsibilities

Act as the intermediary between Caesarstone and stakeholders in the assigned territory, including stone fabricators, architects and designers, kitchen and bath retailers, builders, general contractors, and stone suppliers.
Drive revenue growth and build strong relationships with key customers.
Develop customer account plans, manage existing accounts, and identify new business prospects.
Understand customer needs, preferences, and project requirements and provide tailored solutions.
Maintain communication with the Sales Manager and provide regular account activity updates, status reports, and call reports.
Use CRM to track customers and manage, analyze, and maintain customer requirements and account records.
Maintain existing relationships and develop new ones through customer visits, networking, and product knowledge presentations.
Develop and execute comprehensive customer and sales plans for business growth.
Prospect for and pursue new sales opportunities in the premium countertop market, conduct market research, and maintain a pipeline of qualified leads.
Develop and implement sales strategies to achieve revenue targets in collaboration with the sales team and management.
Become an expert on Caesarstone's premium countertop product range and persuasively communicate product value propositions.
Negotiate contracts, pricing, and terms, and close sales to meet or exceed quarterly and annual targets.
Monitor industry trends, competitor activity, and market dynamics and use insights to refine sales strategies and identify opportunities.
Maintain accurate CRM records and present performance metrics to management.
Collaborate with Order Fulfillment, Operations, and Logistics to provide high-level customer service.
Attend industry events, trade shows, and membership associations to maintain product and industry knowledge and build professional networks.