Account Manager - Michigan

Upstream Rehabilitation • Warren, MI

6d • Hybrid

About The Position

Physical Therapy & Rehab Specialists, a Brand Partner of Upstream Rehabilitation, is seeking an Account Manager to cover the Michigan market. The role focuses on expanding referral networks, increasing market share, and strengthening the organization’s community presence by building strategic partnerships and promoting its brands, clinicians, services, and clinical outcomes. Referral partners include physicians, attorneys, workers’ compensation contacts, community partners, and direct access patients.

The Account Manager develops and follows a regional call strategy, communicates progress and challenges to sales and operations leadership, and builds relationships with customers and community leaders. The position works independently and collaboratively with clinic directors, therapy staff, business office staff, and peers. It includes presenting company information, service offerings, and outcomes data using appropriate medical terminology; identifying publicity opportunities; coordinating community events; and attending regional meetings as requested. Travel throughout the assigned region may be up to 70% of the time, with exposure to road travel and clinical environments such as hospitals, physician offices, and clinics.

Requirements

• Bachelor’s degree or equivalent work experience in sales.
• At least 2 years of sales and marketing experience with physicians, medical offices, employers, or a related field.
• Excellent verbal and written communication skills.
• Ability to manage multiple conflicting priorities and work in an environment with multiple objectives.
• Confidence and persuasiveness in guiding the sales process and connecting with prospective customers.
• Ability to sell intangible ideas and concepts.
• Flexible, adaptive, engaging, and enthusiastic approach.
• Self-starter who can work independently with limited supervision.
• Resourceful, inventive, thorough, and diligent work style.
• Competitive and determined to succeed.
• Ability to build business relationships with customers and community leaders.
• Ability to travel up to 70% of the time throughout the assigned region.

Nice To Haves

• Medical or healthcare sales experience.

Responsibilities

• Develop and follow an effective call strategy for the assigned region to increase referrals from existing and potential partners.
• Report regularly to the Regional VP of Operations and VP of Sales on the plan’s status, progress, and challenges.
• Communicate with the Regional VP and VP of Sales about goals, strategies, and outcomes.
• Build effective relationships with customers and community leaders in the assigned region.
• Work independently and collaboratively with Clinic Directors, therapy staff, business office staff, and peers.
• Present company information, service offerings, and outcomes data to existing and potential partners using appropriate medical terminology.
• Use reporting and data tools to communicate the quality and clinical excellence of team members and services.
• Identify publicity opportunities, coordinate community events, and participate in regional meetings as requested.
• Perform other duties as assigned.

Benefits

• Monthly auto stipend or company vehicle.
• 401(k) plan available to all employees, with matching contributions on a discretionary basis.
• Medical, dental, and vision insurance options.
• Paid holidays and three weeks of paid time off.
• Flexible Spending Account and Dependent Care Flexible Spending Account.
• Life insurance and supplemental life insurance for dependents.
• Short- and long-term disability insurance.
• Accidental insurance.
• Annual paid Charity Day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level