Account Manager - Michigan

Physical Therapy and Rehab Specialists•Warren, MI
•$70,000 - $80,000•Hybrid

About The Position

Physical Therapy & Rehab Specialists, a Brand Partner of Upstream Rehabilitation, is seeking an Account Manager for its Michigan market. The role leads strategic partnerships, drives business growth, promotes the company’s brands and clinicians, and expands patient access to outpatient physical therapy across an assigned region. The market includes referral opportunities with physicians, attorneys, workers’ compensation contacts, community partners, and direct-access patients. The Account Manager builds and strengthens referral relationships, increases market share, and raises the company’s visibility in the communities it serves. The role works independently and in collaboration with Clinic Directors, therapy staff, business office staff, and peers. It reports regularly to the Regional VP of Operations and VP of Sales about plans, progress, challenges, goals, strategies, and outcomes. The position involves travel up to 70% throughout the assigned region and exposure to road travel and clinical environments, including hospitals, physician offices, and clinics.

Requirements

  • Bachelor’s degree or equivalent work experience in the sales field.
  • At least 2 years of sales and marketing experience with physicians, medical offices, employers, or a related field.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple conflicting priorities and work in an environment with multiple objectives.
  • Confidence and persuasiveness in guiding the sales process.
  • Ability to connect with customer prospects and sell intangible ideas and concepts.
  • Flexible, adaptive, engaging, and enthusiastic approach.
  • Self-starter able to work independently with limited supervision.
  • Resourceful, inventive, thorough, and diligent work style.
  • Competitive and determined approach.
  • Ability to build business relationships with customers and community leaders.
  • Ability to travel up to 70% of the time throughout the assigned region.

Nice To Haves

  • Medical or healthcare sales experience.

Responsibilities

  • Develop and follow an effective call strategy for the assigned region to increase referrals from existing and potential partners.
  • Report regularly to the Regional VP of Operations and VP of Sales on plans, progress, and challenges.
  • Communicate with the Regional VP and VP of Sales about goals, strategies, and outcomes.
  • Build effective relationships with customers and community leaders in the assigned region.
  • Work independently and collaboratively with Clinic Directors, therapy staff, business office staff, and peers.
  • Present company information, services, and outcomes data to existing and potential partners, using appropriate medical terminology.
  • Use reporting and data tools to communicate the quality and clinical excellence of team members and services.
  • Identify publicity opportunities, coordinate community events, and attend and participate in Regional meetings as requested.
  • Perform other duties as assigned.

Benefits

  • Monthly auto stipend or company vehicle.
  • 401(k) plan with a discretionary matching contribution.
  • Medical, dental, and vision insurance options.
  • Paid holidays and 3 weeks of paid time off.
  • Flexible Spending Account and Dependent Care Flexible Spending Account.
  • Life insurance and supplemental life insurance for dependents.
  • Short- and long-term disability insurance.
  • Accidental insurance.
  • Annual paid Charity Day.
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