Account Manager

CLEAResult • East Lansing, MI

23h • $65,000 - $67,000

About The Position

CLEAResult is hiring an Account Manager to support Michigan commercial energy-efficiency utility rebate programs. The position is part of a program delivery team and involves direct engagement with participating business customers and their trade allies or contractors. The Account Manager will build customer relationships, apply technical knowledge, and collaborate with the program team to meet client goals. Successful candidates will be located in Lansing, Michigan.

Requirements

• Experience in a professional position such as sales, consulting, or working in energy efficiency.
• Proficiency in Microsoft Office products.
• High school graduate or equivalent.

Responsibilities

• Develop a comprehensive understanding of the business customer base.
• Educate customers and their trade allies or contractors, and raise awareness of and participation in energy-efficiency rebate programs.
• Develop outreach tactics to identify and engage various commercial customer segments.
• Build a commercial customer pipeline and guide projects through completion.
• Serve as a liaison between customers and contractors to enhance program satisfaction.
• Integrate program offerings into customer operations to improve customer service and satisfaction.
• Identify and schedule event participation, coordination, and program presentations.
• Use a CRM daily.
• Prepare monthly activity reports and track progress toward program goals.

Benefits

• Medical, dental, and vision insurance.
• Company-paid health care concierge service.
• 401(k) with company match.
• Paid vacation, sick, personal, and parental leave.
• Paid volunteer time.
• Employee Recognition Program with points redeemable for gift cards.
• Employee Assistance Program.
• Access to on-demand training courses.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED