Account Manager

MegaCorp Logistics•Jacksonville, FL

5d•$45,000 - $55,000

About The Position

MegaCorp Logistics is hiring an Account Manager for its fast-growing third-party logistics business. This role combines sales, customer relationship management, freight operations, and market analysis. The Account Manager builds a pipeline of new customers, develops existing relationships, promotes logistics services, and works with an operations team to execute shipments and address service issues. The role involves monitoring freight-market conditions, negotiating rates and service terms with customers and carriers, monitoring carrier performance, collaborating with internal departments, and using technology, reporting, and performance metrics to make business decisions. The position includes a six-month paid training program with structured instruction in sales, operations, transportation, and account management. Training includes hands-on work with experienced brokers, peer mentorship, exposure to supporting departments, operational reviews and coaching, sales training, and regular one-on-ones with sales directors. MegaCorp describes the workplace as fast-paced, high-energy, fun, and team-oriented, and offers opportunities for professional development and career growth. Compensation is listed as a $45,000–$55,000 salary plus 35% uncapped commission paid monthly. The posting also provides average selling-year earnings figures: $75,000 in year one, $117,000 in year two, and $172,000 in year three, with higher figures for top earners.

Requirements

High school diploma or GED.
Previous customer service experience.
Strong verbal and written communication skills.
Ability to build relationships and communicate confidently with different personalities.
Self-motivation and willingness to learn.
Comfort working in a fast-paced, goal-oriented environment.
Strong organizational and problem-solving skills.

Nice To Haves

Associate's or bachelor's degree.
Previous logistics, transportation, or supply chain experience.
Previous sales or business development experience.
Negotiation experience.
Leadership or management experience.
Experience with Salesforce or another CRM platform.

Responsibilities

Prospect for and generate new business leads through outbound calls, email, networking, referrals, and other sales strategies.
Build and maintain customer relationships by understanding customers’ businesses and transportation needs, communicating consistently, and serving as a trusted logistics partner.
Explain MegaCorp’s transportation and logistics capabilities and identify solutions that support customers’ supply chain needs.
Work alongside and provide direction to an operations team to support efficient shipment execution, meet customer expectations, and address service issues.
Monitor freight-market conditions, capacity, pricing, seasonality, and industry trends.
Negotiate pricing and service terms with customers and carriers while balancing service quality, profitability, and long-term relationships.
Help ensure carriers meet expectations for communication, reliability, safety, and on-time performance, and address service issues as they arise.
Collaborate with operations, carrier relations, accounting, claims, and other departments to provide a seamless customer experience.
Use technology, reporting, market data, and performance metrics to assess opportunities, solve problems, and make informed decisions.