Account Manager

Fuse Specialty Appliances and Plumbing•Sarasota, FL

About The Position

Fuse Specialty Appliances & Plumbing specializes in luxury kitchen appliances and premium plumbing fixtures, serving builders, designers, contractors, and homeowners. The company seeks a motivated, relationship-driven Account Manager with an entrepreneurial mindset to develop new business, strengthen existing client relationships, and drive sales across its luxury appliance and plumbing product lines. The Account Manager builds and maintains relationships with builders, interior designers, plumbing contractors, and homeowners while identifying opportunities to grow sales and expand Fuse’s market presence. The role calls for a proactive sales professional who can build relationships, develop product knowledge, follow through reliably, and deliver an exceptional customer experience from initial inquiry through project completion.

Requirements

  • Previous experience in sales, account management, business development, or a related customer-facing role.
  • Strong communication, negotiation, presentation, and relationship-building skills.
  • Ability to identify sales opportunities, manage multiple accounts, and follow through on commitments.
  • Self-motivated and organized, with comfort working in a fast-paced, results-driven environment.
  • Strong customer service skills and attention to detail.
  • Proficiency with Microsoft Office and ability to learn CRM and sales management systems.
  • Valid driver's license and willingness to travel locally for client meetings, showroom visits, and jobsite appointments as needed.

Nice To Haves

  • Experience in luxury appliances, plumbing fixtures, building materials, construction, or the design industry.
  • Established relationships with builders, interior designers, contractors, or other industry professionals.
  • Industry knowledge and established relationships in luxury appliances or plumbing.

Responsibilities

  • Identify and pursue new business opportunities by developing relationships with builders, designers, contractors, and other industry professionals.
  • Build and maintain long-term relationships with existing clients to encourage repeat business, strengthen partnerships, and increase sales.
  • Promote luxury appliance and plumbing products, identify customer needs, prepare proposals, and develop project-specific solutions.
  • Engage with clients through calls, emails, meetings, showroom visits, and jobsite visits to maintain relationships and uncover opportunities.
  • Develop strong knowledge of product features, specifications, pricing, and industry trends.
  • Coordinate with internal sales support, purchasing, operations, and installation teams to support accurate order processing and smooth project progress.
  • Track sales opportunities, follow up on quotes and proposals, maintain accurate account information, and manage the sales pipeline.
  • Communicate promptly, resolve concerns professionally, and provide premium customer service.
  • Monitor local construction and design activity, competitor offerings, and opportunities to expand Fuse’s customer base.
  • Work toward established sales targets and contribute to business growth.
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