Account Manager

Accuenergy Canada Inc•Toronto, ON

About The Position

Accuenergy is a fast-growing company at the forefront of the energy management industry. We specialize in providing innovative solutions to help businesses optimize their energy usage, reduce costs, and minimize their environmental impact. Our commitment to excellence and innovation, coupled with our start-up mentality and fast-paced environment, has fueled our rapid expansion, making this an exciting time to join our dynamic team. At Accuenergy, we are committed to fostering a diverse and inclusive workplace where all employees are empowered to thrive. We offer competitive compensation, comprehensive benefits, and opportunities for professional development and growth within our rapidly expanding organization.

Requirements

Strong communication skills (written and verbal)
Proactive communication approach
Previous experience with B2B sales, or engineering
Experience with CRM systems
Experience with scheduling, multi-tasking, or working with deadlines to prioritize tasks
Fluency with basic computer programs such as Microsoft Office
Ability to work autonomously
High Attention to detail
Ability to both work effectively in a team and independently
High EQ
Can read between lines understand what is not said
Smart/clever
Can follow logic
Resourceful
Needs to have appetite to learn / hungry to learn
Fast Learner
Able to make quick and deep connections
Ability to identify decision makers and key contacts
Ability to quickly connect with people and make relationships
Ability to think conceptually
Detail orientated and strong multi-tasking skills
Strong Listener

Nice To Haves

Experience with or a keen interest in electrical systems and or energy
Previous experience with Electrical Systems such as PLC, Controller, Transformers, SCADA, or HVAC (preferred)
Previous experience in a manufacturing environment
Knowledge or interest in Industrial automation, Energy Savings, Battery Storage, IoT, Solar, HVAC, Data Centers

Responsibilities

Customer Relationship Building: Establish and maintain strong customer relationships, acting as a trusted point of contact and ensuring customer satisfaction. Using CRM as primary tools for recording and planning customer interactions
Account Development: Identify and pursue opportunities to expand business with existing clients, upselling or cross-selling additional products or services. Generate and fulfil account plans as a roadmap to success with quantifiable road marks
Customer Needs Assessment: Understand customer needs, challenges, and goals, and provide solutions that align with our product offerings.
Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their value and positioning to customers and how these are differentiated within the market.
Customer Success: Actively manage customer accounts, ensuring they receive appropriate support and assistance throughout their journey. Recycle old opportunities to increase top of sales funnel.
Customer Feedback: Gather and relay customer feedback to improve products and services and enhance the customer experience.
Sales Reporting: Maintain and update sales and customer success records, including key performance indicators and customer interactions.
Ensure Occupational Health and Safety compliance with health and safety laws and regulations
Follow all procedures in compliance of Accuenergy (Canada) Inc standard policy and operation regulations.
Any other operation-related responsibilities may be added as company continues to grow.