Account Manager - Cybersecurity (Midwest)

Mbc Technology Group • Cleveland, OH

23h • Hybrid

About The Position

MBC Technology Group is a cybersecurity services company that helps mid-market businesses protect their operations through services including managed detection and response, compliance, and security engineering. The company describes itself as a small, senior team with direct access to decision makers.

The Account Manager will build the Midwest territory, starting with one to three existing accounts and growing the book through new client acquisition. Most of the role focuses on winning new clients through the candidate’s own outbound prospecting. The position also owns client relationships after acquisition, including renewals, account growth, structured account reviews, CRM accuracy, and coordination with the delivery team to resolve service issues.

The role is full-time and hybrid in the Cleveland, Ohio area. Compensation is a $60,000–$75,000 base salary plus variable compensation, with on-target earnings of $110,000–$130,000 and uncapped variable compensation.

Requirements

• At least 3 years of quota-carrying or book-carrying B2B sales or account management experience.
• Legally authorized to work in the United States without sponsorship.
• Located in, or willing to relocate to, the Midwest territory; the Cleveland area is preferred for hybrid work.

Nice To Haves

• Experience selling or managing accounts in IT services, cybersecurity, or SaaS.
• Familiarity with cybersecurity buyer terminology, including EDR, SIEM, zero trust, and compliance frameworks.
• Experience with a named discovery or qualification method, such as MEDDICC, and the ability to describe a renewal playbook.
• An existing network among Midwest IT and business leaders.

Responsibilities

• Build and close a qualified pipeline of new mid-market business across the Midwest, primarily through personal outbound prospecting.
• Renew and grow existing accounts, beginning renewal work well before renewal deadlines.
• Conduct structured account reviews with each client and identify potential expansion needs, including detection coverage, compliance, and engineering projects.
• Serve as the primary trusted contact for managed accounts.
• Keep the CRM current and accurate for accounts, deals, and next steps.
• Escalate service issues to the delivery team promptly and clearly, and follow through until the client confirms resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed