Account Manager - Cybersecurity (Midwest)

MBC TECHNOLOGY GROUP INC • Cleveland, OH

2d • $60,000 - $130,000 • Hybrid

About The Position

MBC Technology Group is a cybersecurity services company that helps mid-market businesses protect their operations through services including managed detection and response, compliance, and security engineering. The Account Manager will build the company’s Midwest territory, starting with a small portfolio of existing accounts and personally growing the book of business. Most of the week will focus on winning new clients through self-sourced outbound work, while retaining and expanding every client won. The role is hybrid in the Cleveland, Ohio area.

Requirements

• At least 3 years of quota-carrying or book-carrying B2B sales or account management experience.
• Legally authorized to work in the United States without sponsorship.
• Located in, or willing to relocate to, the Midwest territory; the Cleveland area is preferred for hybrid work.

Nice To Haves

• Experience selling or managing accounts in IT services, cybersecurity, or SaaS.
• Fluency in cybersecurity buyer terminology, including EDR, SIEM, zero trust, and compliance frameworks.
• Experience with a named discovery or qualification method such as MEDDICC, and the ability to describe a renewal playbook.
• An existing network among Midwest IT and business leaders.

Responsibilities

• Build and close a qualified pipeline of new mid-market business opportunities across the Midwest, sourced through personal outbound work.
• Renew and grow existing accounts, managing renewals well in advance of deadlines.
• Conduct structured account reviews with each client and identify expansion opportunities in areas such as detection coverage, compliance, and engineering projects.
• Serve as the primary trusted contact for managed accounts.
• Maintain an accurate, up-to-date CRM record of accounts, deals, and next steps.
• Escalate service issues to the delivery team promptly and clearly, and follow through until the client confirms resolution.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed