CA Account Manager

Sanhua International•San Jose, CA
•$120,000 - $249,997•Onsite

About The Position

Sanhua International is hiring an Account Manager for its San Jose, California office. The role manages and expands relationships with existing clients and acquires new clients for the company’s products. It focuses on building positive client relationships, addressing client issues, responding to questions, and developing new business opportunities. The Account Manager works cross-functionally with customer service, product development, sales, and internal design, QA, and process teams to improve the customer experience and deliver customer solutions.

Requirements

  • Bachelor’s degree in business, marketing, engineering, or a related field.
  • At least 3 years of experience in a sales or account manager role serving automotive customers.
  • Strong verbal and written communication skills.
  • Excellent listening, negotiation, and presentation abilities.
  • Ability to manage multiple account management projects while maintaining attention to detail.
  • Ability to communicate, present, and influence stakeholders at all organizational levels, including executive and C-level.
  • Some travel is required.

Nice To Haves

  • Familiarity with CRM software.

Responsibilities

  • Manage customer accounts, develop new business, and negotiate contracts and agreements to maximize profits.
  • Work with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services.
  • Collaborate with internal design, QA, and process teams to deliver quotations and DFM for customers.
  • Facilitate timely and successful delivery of solutions according to customer needs and objectives.
  • Forecast and track sales for each customer.
  • Monitor customer EDI weekly and control inventory levels.
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