Account Manager (N. CA)

Talent Acquisition Team

13d

About The Position

Aspen Surgical is hiring an Account Manager for the Acute Sales segment of its Commercial Sales Team. The role is responsible for growing sales and increasing product usage within existing hospital and surgery center accounts across Northern California. The Account Manager serves as a subject matter expert on Aspen’s surgical essentials and infection control portfolio, supporting customers with product options, quotes, orders, trials, implementation, clinical support, training, and in-service activities. The position works closely with Account Executives, the Director of Strategic Accounts, and marketing to coordinate account strategies, expand business, and support sales campaigns. It also manages customer relationships, contracts, and sales opportunities, and represents the company at trade shows. Travel is required 80% of the time, including overnight travel as needed.

Requirements

Bachelor’s degree, or a combination of education and experience.
At least 3 years of accomplished business-to-business sales experience.
Knowledge of the market landscape for surgical instruments and/or endoscopy.
Experience with medical device products, both capital and disposable, for specific surgery procedures and settings.
Excellent computer skills, including Microsoft Office Suite (Excel) and Salesforce.
Valid driver’s license issued in one of the 50 states, with no prior suspensions or revocations; it must be maintained during employment.
Ability to travel 80% of the time, including overnight travel as needed.
Ability to become fully credentialed to enter hospitals and surgery centers.
Energetic, outgoing, and excited about joining a growing company and increasing market share.
High level of proven business and financial acumen.

Nice To Haves

At least 2 years of operating room sales experience.

Responsibilities

Renew and expand business channels to grow Aspen’s sales within current U.S. accounts.
Identify opportunities to expand into new categories and increase usage of existing categories.
Provide portfolio options to customers, develop quotes, process orders, and follow up to ensure customer satisfaction.
Ensure successful product trials and implementation, conduct cross-referencing, and provide clinical support at assigned facilities.
Assist with or lead in-service activities to secure product adoption across Aspen’s portfolio.
Manage stakeholders, train clinical teams, ensure product usage, drive customer satisfaction, and defend Aspen’s position in person and virtually.
Support the Account Executive in coordinating pursuits within the geography.
Work with the Account Executive on account strategy, implementation and expansion planning, and other key account management activities.
Provide technical information to staff consistent with product user manuals and instructions for use.
Use Salesforce.com to manage sales funnel opportunity development and at-risk business.
Work with the marketing team to identify industry insights from whitepapers and case studies and leverage them in selling efforts.
Implement sales campaigns to meet goals specified by Aspen.
Work with the Director of Strategic Accounts to support broader targeted strategic account strategy.
Conduct product cross-referencing and respond to pricing and service-related inquiries.
Build and manage relationships with key decision makers.
Represent the company at local, regional, and national trade shows to promote products and services.
Negotiate and manage contracts and contractual obligations for key customers.