Account Manager (Inside Sales)

Creative Safety Supply•Beaverton, OR

2d•Onsite

About The Position

Creative Safety Supply is seeking a driven, organized, and communicative Account Manager to manage the front end of the B2B sales process for business customers in manufacturing, logistics, and industrial environments. This onsite, phone-driven role manages inbound leads and makes 40–60 outbound calls per day, serving as the primary contact for early-stage customer interactions across phone, email, and chat. It combines customer interaction with operational ownership, requiring consistent follow-through, organization, and effective prioritization across multiple active opportunities. The Account Manager evaluates and qualifies opportunities, follows up until requests are resolved or handed off, maintains accurate CRM records, manages lead follow-up cadence, and coordinates with sales, marketing, and operations to deliver timely, accurate outcomes. The position is based in Beaverton, Oregon, and is scheduled Monday through Friday from 6:00 AM to 2:30 PM. Compensation is $26 per hour plus bonus, with stated annual on-target earnings of approximately $65,000.

Requirements

At least 3 years of experience in sales support, inside sales, lead qualification, or account management.
Experience with CRM systems.
Strong written and verbal communication skills.
Strong organization and attention to detail.
Ability to manage multiple priorities and follow through to completion.
Comfort working across teams and systems.

Nice To Haves

Experience with HubSpot.
Experience in manufacturing or product-based environments.
Familiarity with sales funnels, lead qualification, or marketing automation.
Ability to assess and prioritize opportunities quickly.

Responsibilities

Evaluate inbound leads and prioritize them using defined criteria.
Engage prospects by phone, email, and chat to understand their needs.
Make 40–60 calls per day for lead follow-up and qualification.
Ask targeted questions to assess fit and move opportunities forward.
Ensure early-stage opportunities receive consistent follow-up.
Own customer interactions from initial contact through resolution or handoff.
Follow up on open items until completion and ensure requests are not left unresolved.
Move work forward when information is incomplete while maintaining responsiveness, accuracy, and attention to detail.
Maintain clean and accurate CRM records.
Manage follow-up cadence to move leads through the pipeline.
Identify and flag data or routing issues, and verify account ownership and correct misrouted opportunities.
Coordinate with sales, marketing, and operations to support customer needs and ensure smooth handoffs and a consistent customer experience.