Account Manager

Hilb Group • Roseland, NJ

18h • $90,000 - $110,000 • Onsite

About The Position

The Hilb Group is seeking a motivated Commercial Lines Account Manager to manage a dedicated book of commercial lines business across a variety of industries. The position is based in the agency's Roseland, New Jersey office and is in-office. The ideal candidate is motivated to succeed, well organized, able to prioritize, and works effectively with a team.

The Account Manager builds and maintains relationships with clients, producers, and carrier partners to deliver service and support account retention. The role involves gathering underwriting information, preparing applications, obtaining and comparing quotes, marketing new and renewal business, processing endorsements, maintaining documentation, reviewing policies and coverages, responding to client inquiries, coordinating with producers and carriers, and ensuring compliance with agency procedures.

Requirements

• High school diploma or GED.
• Active Property & Casualty insurance license.
• Strong understanding of commercial insurance coverages, including General Liability, Commercial Property, Business Auto, Umbrella, Workers' Compensation, and Professional Liability.
• Ability to work independently and thrive in a fast-paced environment.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational skills, attention to detail, and ability to prioritize competing deadlines.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Three to five years of commercial lines account management experience.
• Experience with Vertafore products, including AMS360 and ImageRight.

Responsibilities

• Manage a dedicated book of commercial lines business across a variety of industries.
• Build and maintain relationships with clients, producers, and carrier partners to support exceptional service and account retention.
• Gather underwriting information, prepare applications, obtain and compare quotes, market new and renewal business, process endorsements, and maintain accurate documentation.
• Review policies, coverages, and renewals to ensure client needs are met and exposures are appropriately addressed.
• Respond to client inquiries regarding coverage, billing, policy changes, certificates of insurance, and claims support.
• Coordinate with producers and carriers to negotiate coverage terms and secure competitive solutions for clients.
• Maintain knowledge of carrier appetite, coverage offerings, and industry trends.
• Follow agency procedures and maintain accurate records within agency management systems.

Benefits

• Company-paid life insurance.
• Long-term and short-term disability.
• Medical, dental, and vision plans.
• FSA/HSA plans.
• 401(k) with company match.
• Voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity, Supplemental Life Insurance, Legal and Identity Protection, and pet benefits.
• Generous PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED