Account Manager, West Region

Kerry Group•California, CA

12h•$129,000 - $211,850

About The Position

The Account Manager owns the commercial relationship, overall account strategy, and revenue outcomes for assigned accounts, partnering with Technical Sales Specialists on technical qualification and solutioning. The role introduces and presents Kerry Therapeutics’ workflows—including excipients, cell culture media supplements and peptones, and enzymes—and corporate capabilities to identify opportunities and communicate the company’s value proposition. The Account Manager serves as the primary point of contact and trusted advisor for assigned accounts, developing and executing end-to-end account plans to drive adoption, retention, and expansion. The role creates and grows pipeline across the Kerry Therapeutics portfolio, coordinates internal and sales-team partners to develop and validate solutions, and manages early-stage commercial execution, including quoting, pricing negotiations, and contracting. It also owns recurring revenue forecasting and demand planning in SFDC and leads issue resolution through customer-success closure plans. The position requires 7+ years of experience in CDMO, a record of growth delivery and new business development, and experience with cell culture and solid dosage excipients. A bachelor’s degree in Life Sciences, Business, or a related field is required; a master’s degree is preferred. Travel of 50% is expected. The annual salary range is $129,000–$211,850, and the role is eligible for performance-based incentive compensation. The posting is anticipated to expire on 12/31/26.

Requirements

7+ years of experience in CDMO.
Proven track record of growth delivery and new business development.
Experience with cell culture and solid dosage excipients.
Success in product launches and complex account management.
Established industry network and customer relationships.
Bachelor’s degree in Life Sciences, Business, or a related field.
Strong knowledge of pharmaceutical and biotech manufacturing ingredients, technologies, and regulatory landscape.
Willingness to travel 50%.
High level of ownership, accountability, and drive.
Strategic selling and business development expertise.
Strong relationship-building and influencing skills.
Commercial acumen with pipeline and revenue ownership.
Cross-functional collaboration and stakeholder management.
Effective communication and presentation skills.
Analytical mindset and ability to turn insights into action.
Results-driven, entrepreneurial approach.

Nice To Haves

Master’s degree.

Responsibilities

Introduce and present Kerry Therapeutics’ workflows and corporate capabilities to identify opportunities and communicate the value proposition.
Serve as the primary point of contact and trusted advisor for assigned accounts, building relationships from executive to site level.
Develop, own, and execute end-to-end account plans, including strategy, stakeholder mapping, success plans, and governance cadence.
Identify opportunities across the Kerry Therapeutics portfolio and drive pipeline growth, collaborating with Technical Sales Specialists to progress opportunities through closure.
Coordinate the sales team and internal partners to develop technical solutions, validate fit, and advance opportunities.
Manage early-stage commercial execution, including quoting, pricing negotiations, and contracting, in alignment with account strategy.
Own recurring revenue forecasting and demand planning in SFDC, maintaining accurate pipeline records and forecast discipline.
Lead issue resolution end to end, including gap analysis, stakeholder coordination, and closure plans to support customer success and exceptional NPS.