Account Manager - Industrial Chemicals

Water Technologies•Erie, PA

About The Position

Veolia is seeking an Account Manager for its Chemical Solutions and Monitoring (CSM) division. The role works with customers across diverse industries to develop chemical water and process treatment solutions. It combines technical advising and account management, with a focus on building customer relationships and improving water and energy sustainability, profitability, and asset protection. The Account Manager develops and optimizes treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications; tests samples; and prepares Technical Service Reports that interpret customer data and recommend operational improvements. The position executes Veolia's Account Management Excellence Program, including service plans, value generation plans, and business reviews. It also carries responsibility for revenue targets, margin reviews, price escalations, commercial negotiations, and new recurring business development. The employee must follow all EHS policies and procedures. Veolia offers technical and commercial training, career advancement opportunities, incentive compensation eligibility, and account assignment opportunities. Applicants must be eligible to work lawfully in the U.S. immediately; the employer will not sponsor work authorization.

Requirements

Chemical water treatment experience.
At least 4 years of technical sales experience, with demonstrated success in account management, revenue growth, and customer relationship building.
Experience with consultative selling and technical solution development.
A full, valid driver's license and willingness to travel; a learner’s permit or G1/G2 class does not qualify.
Technical curiosity and strong problem-solving skills.
Proficiency in mathematical calculations and chemistry concepts.
Ability to perform sample analysis and testing, with mechanical and electrical aptitude for small-scale equipment and instrumentation.
Strong interpersonal and communication abilities.
Customer-focused mindset and active listening skills.
Excellent time management in fast-paced environments.
Ability to work independently and as part of a collaborative team.
Comfort working in industrial environments.
Openness to continuous learning and professional development.
Physical ability to lift and carry up to 50 lbs as needed; frequency varies by worksite.
Applicants must be eligible to work lawfully in the U.S. immediately; the employer will not sponsor U.S. work authorization.
A high school education is required if qualifying through the experience alternative.

Nice To Haves

Bachelor's degree, or equivalent, in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical).
At least 8 years of direct experience in the field and water treatment industry as an alternative qualification, with high school education required.
Process treatment experience.

Responsibilities

Analyze, build, and optimize chemical treatment programs for cooling water, boiler water, wastewater, Memchem, and process applications.
Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives.
Execute the Account Management Excellence Program, including service plans, value generation plans, and business reviews.
Plan and communicate value generation projects that support water and energy sustainability and improve asset protection.
Meet annual revenue targets and manage margin reviews, price escalations, and commercial negotiations.
Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for year-over-year growth.
Work safely and follow all EHS policies and procedures.