Account Manager, Commercial Lines

HUB International • Los Angeles, CA

11d • $80,000 - $100,000

About The Position

HUB’s Customer Service professionals provide account management, claims management, day-to-day client oversight, and underwriting services. The Account Manager ensures clients receive the service needed to manage their insurance policies, facilitates effective relationships with clients and insurance carrier staff, and serves as the point of contact for larger, more complex property accounts.

The role manages the account-service process, markets accounts to carriers, prepares and presents quotes and proposals, supports client meetings with Producers, oversees policy changes and enrollments, maintains renewal controls, resolves escalated client issues, reviews policy documents for accuracy, coordinates premium financing and premium collection, and maintains organized account files.

Requirements

• High school diploma or GED.
• At least 3 years of related commercial lines insurance experience.
• Experience managing risks for construction clients.
• Currently licensed in good standing.
• Interpersonal skills to interact effectively with all levels within the organization.
• Presentation skills.
• Oral and written communication skills.
• Confidence and demeanor to interact effectively with all levels within the organization.
• Computer literacy, including Microsoft Office Suite and Outlook.

Nice To Haves

• College degree strongly preferred.

Responsibilities

• Manage the entire account-service process.
• Market accounts to insurance carriers.
• Prepare quotes and proposals.
• Prepare and present proposals to clients.
• Participate in client meetings and presentations with Producer(s).
• Oversee the processing of enrollments, changes, and terminations.
• Maintain renewal controls on expirations and binders.
• Respond to and resolve escalated client issues.
• Check policies, endorsements, and audits for accuracy.
• Coordinate premium financing and the collection of premiums.
• Maintain accurate and organized account files.

Benefits

• Structured training, licensing support, and ongoing development opportunities.
• Competitive pay.
• Comprehensive health benefits.
• Retirement savings matching.
• Company-paid life and disability plans.
• Generous paid time off.
• Paid parental leave.
• Wellbeing program.
• Collaborative, high-performing culture.
• Community impact through HUB Gives.
• Room to grow your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED