Commercial Lines Account Manager

Higginbotham • Jackson, TN

1d

About The Position

The Commercial Lines Account Manager provides prompt, accurate, and courteous service to clients, producers, and company personnel. The role supports obtaining, maintaining, expanding, and servicing commercial accounts by helping design insurance programs that align with agency guidelines, advising clients about coverage and exposures, and coordinating account activity with producers and carriers.

The position manages policy remarketing and renewals, prepares proposals and applications, negotiates rate terms and conditions with carriers, and provides technical coverage support to producers. It also helps clients understand audit procedures, stays informed about carrier developments and relevant federal and state laws, and manages workflow to ensure transactions are processed efficiently, accurately, and on time. The role is based out of the Jackson, Tennessee office and may be performed in the office or remotely from within the continental United States. No supervisory responsibilities are assigned.

Requirements

• 3–5 years of Commercial Property & Casualty Insurance experience.
• Active General Lines or Property & Casualty license.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook; advanced Microsoft Excel proficiency is specified for generating premium allocations.
• Ability to analyze and solve problems, communicate clearly in writing and verbally, complete tasks promptly, collaborate with a team, focus on clients, be dependable, think creatively, stay organized, and adapt to changing priorities.
• Ability to lift 25 pounds and perform the listed physical activities, including repeated reading and computer-screen use, telephone and in-person communication, repetitive hand movements, and walking, bending, sitting, reaching, and stretching.

Nice To Haves

• Applied Epic experience; knowledge of a similar Account Management System (AMS) is acceptable.

Responsibilities

• Plan, design, and implement appropriate insurance programs for clients in accordance with agency guidelines.
• Maintain knowledge of carrier developments and changes, as well as federal and state laws that may affect clients; consult, inform, and educate clients about coverage, exclusions, and exposures, and document electronic files accordingly.
• Generate premium allocations for clients.
• Negotiate rate terms and conditions with carriers on behalf of clients.
• Provide producers with technical support on coverage, proposals, suspense items, and related matters.
• Prepare proposals, summaries of insurance, and applications; submit them to insureds and carriers; obtain client signatures; and follow up for timely responses in conjunction with the producer.
• Remarket accounts, contact and follow up with clients in conjunction with producers, and renew policies according to agency standards.
• Consult with, inform, and educate clients about audit procedures in conjunction with the producer.
• Set priorities and manage workflow to ensure efficient, timely, and accurate processing of transactions and other responsibilities.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• 401(k).
• Equity prescription incentive plan.
• Supplemental benefits for physical, emotional, and financial wellbeing.
• Company-paid holidays and PTO.
• Employee Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed