Account Manager

GDI Integrated Facility Services•Fayetteville, NC

13d

About The Position

GDI is hiring an Account Manager to oversee janitorial operations. The role calls for exceptional communication skills, a strong work ethic, and the ability to solve problems and make timely, effective decisions that support a positive customer experience. The Account Manager must be willing to work hands-on in all areas of the contract and perform other assigned duties to support operations. GDI provides integrated facility maintenance services in the United States and Canada and has more than 30,000 team members. The company describes its services as drawing on nearly a century of facility-service experience, modern business practices, environmentally friendly processes and supplies, and an established global reputation.

Requirements

At least 2 years of proven leadership and management success.
Proficiency in Microsoft Office and Excel.
Previous experience with electronic timekeeping.
Ability to perform at a high level with minimal supervision.
Ability to communicate with people at all levels.
Exceptional decision-making, problem-solving, and people skills.

Nice To Haves

Previous experience as a manager in janitorial or housekeeping services is highly desired but not required.

Responsibilities

Ensure implementation of and compliance with the safety program.
Complete online management and leadership training and development.
Recruit, hire, train, and deploy a capable workforce.
Meet labor, supply, and equipment budget targets.
Conduct periodic facility quality audits and address deficiencies immediately.
Conduct periodic performance reviews with client leadership to ensure requirements and cleaning expectations are consistently met.
Adapt to changing customer needs.
Work hands-on in all areas of the contract.
Perform other assigned duties to support operations.