Account Manager

CCS Facility Services • El Segundo, CA

3d

About The Position

CCS Facility Services is seeking a driven and enthusiastic Account Manager to deliver excellent customer service, build meaningful client relationships, and support business growth. The role focuses on maintaining and strengthening existing customer relationships, assessing service quality, and addressing concerns. Most of the work time is spent at customer locations. The Account Manager also promotes company culture and values among field employees and coaches and guides them to support consistent service delivery.

Requirements

• Excellent communication and interpersonal skills for engaging effectively with clients and employees.
• Strong problem-solving abilities to address issues promptly and proactively.
• Passion for delivering exceptional customer service.
• Computer proficiency, particularly in Microsoft Word and Excel.
• Ability to multitask effectively in a fast-paced environment.

Nice To Haves

• Bilingual proficiency in Spanish.

Responsibilities

• Visit customer sites regularly to meet clients, inspect service quality, and promptly address concerns or issues.
• Maintain and strengthen relationships with current clients to support satisfaction and loyalty.
• Promote the company’s culture and values among field employees, providing guidance and leadership for consistent service delivery.
• Establish and maintain effective communication with clients and employees, ensuring transparency and clarity.
• Coach, guide, and develop field personnel to enhance their skills and performance.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Dynamic and collaborative work environment.
• Health and wellness programs.
• Opportunities to be part of a growing company’s success.
• DailyPay: employees can get paid today for work today.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed