Account Manager - Sports Vertical

Vertical Insure•Minneapolis, MN
•$60,000 - $80,000

About The Position

The Account Manager - Sports Vertical is central to scaling Vertical Insure’s account management team. The role owns relationships with an assigned portfolio of sports-vertical partners and helps them realize the full value of embedded insurance by deepening adoption, strengthening relationships, and identifying growth opportunities. The Account Manager develops account plans, drives retention and revenue expansion, and coordinates partner needs with internal teams. The position also tracks account health, product adoption, and revenue opportunities, maintains accurate CRM and pipeline records, and provides leadership with forecasts and actionable recommendations.

Requirements

  • At least 5 years of experience in account management, customer success, or B2B sales; SaaS, fintech, or insurtech experience is preferred.
  • Proven success retaining and growing customer or partner accounts with revenue responsibility.
  • Experience meeting or exceeding net revenue retention, expansion, or retention-focused targets.
  • Strong analytical thinking and the ability to translate data into account strategy.
  • Excellent communication and presentation skills, including the ability to build trust with stakeholders at all levels.
  • Strong organization, project management, and stakeholder management capabilities.
  • Collaborative, proactive, results-driven approach and a strong sense of ownership.
  • Comfort operating in a fast-paced, evolving environment.
  • Proficiency with HubSpot or similar CRM platforms.

Nice To Haves

  • Familiarity with vertical SaaS, embedded finance, or insurance-related products.
  • Experience in or exposure to the youth sports technology space.
  • Experience working cross-functionally with product, technical, or operations teams.

Responsibilities

  • Serve as the primary relationship owner for an assigned portfolio of partner accounts within the sports vertical.
  • Build and maintain trusted relationships with key stakeholders at partner organizations.
  • Represent partner needs internally and externally, acting as a champion for each partner.
  • Lead quarterly and annual business reviews with partner stakeholders.
  • Develop and execute account plans focused on expansion, utilization, and revenue performance.
  • Identify and operationalize expansion opportunities using data, partner feedback, and market dynamics.
  • Drive initiatives to maximize net revenue retention and expansion ARR across the portfolio.
  • Identify, lead, and close upsell and expansion opportunities, including new products, additional platforms, and optimization.
  • Collaborate with Revenue Operations to forecast expansion pipeline and track progress toward growth targets.
  • Coordinate with internal teams to align partner goals, strategic initiatives, and execution priorities.
  • Coordinate partner-driven product, operational, and integration needs with internal stakeholders.
  • Advocate for partner insights and opportunities that advance the product and distribution roadmap.
  • Use analytics and reporting to track account health, product adoption, and revenue opportunities.
  • Maintain accurate account records, expansion pipeline data, and HubSpot records.
  • Provide leadership with forecasts and actionable recommendations.
  • Contribute to scalable account-management frameworks and best practices.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Flexible PTO
  • Gym membership
  • 401(k)
  • Performance-based variable compensation tied to net revenue retention and expansion performance
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