Account Manager

GFL Environmental•Anoka, MN

About The Position

The Account Manager promotes, sells, increases, and preserves GFL Environmental, Inc.’s used oil recovery, waste and waste processing, vacuum truck, and hazardous waste removal services to businesses and industrial establishments in an assigned territory. The role focuses on identifying new market areas, maintaining current customers, and developing strategies to compete effectively. The Account Manager prepares sales contracts using knowledge of pricing, costs, and equipment, with input from the Commercial Sales Manager or Branch Manager. The role requires developing new business and maintaining customer relationships through territory travel, lead generation, market development, product and service presentations, pricing, and contract preparation. It also involves knowledge of hazardous waste regulations and disposal and recycling processes, helping clients maintain compliance, and pursuing business from large customers and municipal and governmental sectors. The position requires collaboration with management and adherence to applicable laws, regulations, and company policies.

Requirements

  • Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience.
  • 1–2 years of experience in the environmental waste industry.
  • 5–7 years of sales experience with thorough knowledge of sales techniques.
  • Valid state driver's license.
  • Strong verbal communication and interpersonal skills.
  • Ability to read, analyze, and interpret business, professional, and technical publications and governmental regulations.
  • Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to create, design, and implement solutions to general and customer-specific problems.
  • Ability to interpret written, oral, diagrammatic, or schedule-based instructions.
  • Ability to self-direct assigned initiatives and work under limited supervision.

Nice To Haves

  • HAZWOPER certification or RCRA compliance training.

Responsibilities

  • Solicit business from current and prospective customers to maintain and increase the customer base.
  • Apply knowledge of hazardous waste regulations, including RCRA and TSCA, and disposal and recycling processes.
  • Assist clients with compliance with hazardous waste handling and disposal standards, including documentation and reporting requirements.
  • Travel throughout the assigned territory to meet existing and prospective customers and assess and manage their needs.
  • Compile and manage prospective-customer lists and generate sales leads through cold-calling and other techniques.
  • Develop new and existing market areas to maintain and increase sales and market share in the assigned territory.
  • Develop working knowledge of branch and regional profit-and-loss components, pricing services, desired margins, and costs of service.
  • Maintain working knowledge of product and equipment pricing, costs, and applications.
  • Provide price quotes and credit terms to potential customers and prepare sales contracts.
  • Develop proficiency in product placement, customer needs analysis, and customer upgrades.
  • Prepare and organize sales presentations for major accounts, demonstrating products and services and emphasizing marketable features.
  • Monitor competitor activities.
  • Assist with identifying and implementing price increases for substandard accounts.
  • Participate in business meetings, conferences, social functions, and civic organizations to increase company exposure.
  • Cultivate and secure large-customer, municipal, and governmental-sector business, serving as a liaison and handling bid invitations and preliminary bid preparation.
  • Comply with applicable laws, regulations, ordinances, company policies, procedures, and supervisor directives.
  • Perform other duties and responsibilities as required or requested by management.

Benefits

  • Three weeks of paid time off annually.
  • Four medical plan options, including an HSA with employer contribution and match program.
  • Dental coverage.
  • Vision coverage.
  • 401(k) with employer match.
  • Paid holidays.
  • Employee Assistance Program with free counseling services.
  • Uncapped commission.
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