Account Manager

The Raymond Corporation•Atlanta, GA

About The Position

Carolina Handling, a Raymond Dealer, is an automation systems integrator providing turnkey solutions for warehouses, distribution centers, and manufacturers. Its offerings include consulting; material handling equipment, parts, and service; automated mobile robots; vision-guided and automated guided vehicles; high-density storage solutions; warehouse and execution software; intralogistics and automation solutions; and telematics. The Account Manager drives sales success by cultivating new accounts and developing existing customer relationships. The role provides material handling and intralogistics solutions, identifies opportunities to grow business, and supports customer satisfaction, product loyalty, and retention. The position combines office-based work with customer-site visits and requires daily or weekly travel. It is full-time and exempt, reports to the Sales Manager, and is subject to pre-employment checks, including background, drug, and motor vehicle record checks.

Requirements

At least 3 years of experience in material handling or a similar industry.
A valid driver's license and a clean driving record, which must be maintained.
Strong organization and attention to detail.
Persistence and the ability to overcome obstacles.
Motivation to achieve challenging goals.
Excellent organizational, planning, and prioritizing skills.
Strong communication and presentation skills.
Ability to travel daily or weekly to customer sites; occasional travel for meetings or conferences may also be required.
Ability to meet the position's physical demands, including frequently lifting or moving up to 25 pounds and occasionally up to 50 pounds.

Nice To Haves

A data-driven approach to measuring and improving the impact of outreach efforts.
Belief that effective processes contribute to strong results.

Responsibilities

Develop and implement strategic account plans to achieve sales targets and expand the customer base.
Collaborate with Sales Leadership on account planning and pricing decisions to maximize profitability.
Monitor market trends, competitor activities, and industry developments to identify growth opportunities.
Identify and pursue new business opportunities within assigned accounts, including upselling and cross-selling.
Manage sales activities across the assigned account base and engage customers proactively.
Prepare and present proposals, contracts, and pricing agreements, and negotiate terms with clients.
Manage and nurture existing client relationships to support satisfaction and retention.
Collaborate with internal teams to address client needs and deliver solutions.
Administer fulfillment of customer specifications to support timely delivery and customer satisfaction.
Provide regular account-status and sales-activity reports.
Stay informed about company products, industry trends, and best practices.
Perform other duties as assigned or required to support company operations and objectives.

Benefits

Medical, dental, and vision insurance and a prescription drug plan.
Company-paid disability, life, and AD&D insurance.
401(k) plan with company match and profit sharing.
Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.
Critical illness coverage, legal services, identity theft protection, and pet insurance.
Paid time off.
Employee Assistance Program.
Tuition reimbursement.
Milestone and anniversary gifts.
Philanthropy and corporate contributions, Associate Giving Fund, and discount programs.
Competitive commission program with no stated limit on earnings.
Company vehicle or automobile allowance, including a fuel card and maintenance coverage.
Cell phone, laptop, iPad, dual monitors, docking station, and wireless keyboard and mouse.
Expense reimbursement.
Remote work options and flexible scheduling.
Professional development opportunities, including training programs and workshops.
Career growth and advancement opportunities, including internal mobility, mentorship, and leadership development.
Company-sponsored social events and team-building activities.
Employee recognition program and President’s Club.