Account Manager

Label Your Data

4d • Remote

About The Position

The Account Manager builds effective relationships with clients and internal teams in an international technology environment. The role works with clients across multiple industries, oversees annotation teams and project delivery, tracks performance metrics, resolves issues, and trains team members.

Requirements

• Excellent spoken and written Ukrainian and English skills, at least C1 in both.
• 2–3 years of experience in the technology services industry, ideally in account or project management.
• Team management experience and strong leadership skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Demonstrated experience in long-term project planning.
• Exceptional communication and interpersonal skills, including the ability to build and maintain client relationships.
• Strong negotiation and conflict-resolution skills.
• Mature and responsible attitude.
• Innovation mindset and flexibility.

Nice To Haves

• Experience with AI, data labeling, or machine learning projects.
• Desire to advance in AI and annotation services.
• Good sense of humor.

Responsibilities

• Serve as the primary point of contact for assigned clients and support satisfaction and collaboration.
• Manage annotation teams to support smooth project execution and timely delivery.
• Monitor team discipline and promote the corporate culture within the team.
• Track metrics related to client requests and team performance, and identify opportunities for improvement and automation.
• Proactively mediate and resolve concerns or issues raised by clients and annotators.
• Train annotation teams and supervisors.
• Manage multiple client accounts across diverse industries.

Benefits

• Competitive monthly rate in USD.
• Fully remote work opportunity.
• Greenhouse conditions for self-development.
• Inclusive international environment.
• Strong team connectivity.
• Paid intensive training and trial period.
• Responsive management interested in employee growth and long-lasting cooperation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed