About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its IgG4-related disease (IgG4-RD) products in the Charleston, South Carolina territory. The role involves establishing product sales and managing territory accounts while providing disease information and education to physicians, healthcare professionals, and other external customers involved in patient care. The account manager uses a consultative, technically oriented sales approach to address the needs of healthcare professionals treating patients with IgG4-RD. The role develops strategic account business plans, identifies opportunities across the healthcare landscape, builds relationships with key opinion leaders, and works with internal cross-functional teams to address knowledge gaps and support patient care. Responsibilities must be performed in accordance with corporate compliance policies, including documentation and reporting requirements. The position requires approximately 20–30% travel, including some overnight and weekend commitments. Amgen lists two possible levels and their respective salary ranges: Account Manager – Level 4, $145,311–$196,597 annually; Specialty Account Manager – Level 5, $158,931–$215,025 annually. Amgen describes a total rewards plan that includes benefits, incentive compensation, stock-based incentives, time-off plans, and flexible work models where possible.

Requirements

  • Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Nice To Haves

  • Bachelor's degree; graduate business or healthcare-related degree preferred.
  • Seven or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • Three or more years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least three years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Experience in market development or deep profiling in rare, unmet-need spaces.
  • Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented record of consistent, exceptional performance.

Responsibilities

  • Represent Amgen products to physicians and healthcare professionals, establish product sales, and manage territory accounts.
  • Provide disease information and education to medical professionals and other external customers involved in patient care.
  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals while following corporate compliance guidelines.
  • Implement marketing-plan goals through execution of a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the Patient Access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national opinion leaders in the assigned geography and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, highly technical, solution-oriented selling approach to meet the needs of healthcare professionals treating patients with IgG4-RD.
  • Follow corporate compliance policies and complete appropriate documentation and reporting.
  • Travel approximately 20–30%, including some overnight and weekend commitments.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and Savings Plan with company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Time-off plans and bi-annual company-wide shutdowns.
  • Career development opportunities.
  • Flexible work models, including remote work arrangements where possible.
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