Account Manager/Specialty Account Manager - TAVNEOS - Fort Worth TX

Amgen•Fort Worth, TX
•$145,311 - $215,025

About The Position

The Account Manager/Specialty Account Manager represents Tavneos to physicians and other healthcare professionals in a designated territory. The role helps establish product demand and provides comprehensive account management, serving as a central contact for educating medical professionals and external stakeholders about disease awareness and product information in support of patient care. The Specialty Account Manager drives product utilization by identifying and addressing account-specific needs, building relationships with healthcare providers, coordinating cross-functional field teams, and executing aligned strategies for access, education, and support for rare disease treatments. The role engages with varied healthcare settings and stakeholders, contributes market insights, and represents the company at medical and educational events.

Requirements

  • Account Manager – Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools.
  • Willingness to travel up to approximately 80%, including occasional overnight or weekend travel as needed.

Nice To Haves

  • Experience in rare or ultra-rare disease.
  • Demonstrated success with reimbursement navigation, site-of-care education, or patient access coordination.
  • Experience promoting products that require extensive coordination with office staff, infusion centers, and patient services teams.
  • Prior experience in or with Rheumatology and Nephrology.
  • Familiarity with Tavneos, infused therapies, buy-and-bill products, or products covered under the medical benefit.
  • Experience engaging with administrators in community practices, academic centers, integrated delivery networks, or hospital systems.
  • Ability to collaborate effectively in a matrix environment with functions such as Market Access, Patient Services, MSLs, Nurse Educators, TLLs, and Field Reimbursement.
  • Knowledge of payer policies, reimbursement processes, and managed markets; experience negotiating access or navigating formulary pathways is preferred for more strategic roles.
  • Ability to build customer relationships, educate on complex disease states, and adapt communication to diverse audiences.
  • Excellent interpersonal, written, and verbal communication skills with clinical and administrative stakeholders.
  • High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments.

Responsibilities

  • Develop and execute a comprehensive territory business plan aligned with commercial and strategic account goals to achieve and exceed sales objectives.
  • Promote Tavneos within approved labeling and in accordance with corporate and industry compliance guidelines.
  • Educate healthcare professionals about disease states and product information as a trusted partner and disease expert.
  • Build and manage relationships with stakeholders across the patient care ecosystem, including physicians, nurses, office staff, case managers, infusion centers, and caregivers.
  • Engage across healthcare settings, including private practices, academic institutions, integrated delivery networks, community hospitals, and specialty clinics.
  • Address patient access, reimbursement, and product pull-through challenges in collaboration with field access teams, patient services teams, and case managers.
  • Coordinate internal matrix teams, including medical science liaisons, Market Access, Nurse Educators, and TLLs, to provide account-specific solutions.
  • Lead or support referral networks and site-of-care pathways to facilitate patient initiation and continuity of care.
  • Develop productive relationships with local and regional key opinion leaders.
  • Share field insights and market intelligence with cross-functional partners and leadership to inform strategy, resource deployment, and planning.
  • Use approved tools, peer education programs, and digital engagement channels to reach stakeholders.
  • Manage promotional resources and operate within the assigned territory budget.
  • Represent the company at medical congresses, society meetings, and educational events.
  • Complete training and administrative responsibilities accurately and on time while following company policies and compliance standards.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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