Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Wilmington, DE

Amgen•Wilmington, DE

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its products to physicians and other healthcare professionals in the IgG4-related disease (IgG4-RD) therapeutic area. The role is responsible for establishing product sales and managing the territory, including providing disease information and education to medical professionals and other external customers involved in patient care. The position uses a patient-centered, consultative approach to educate healthcare professionals about complex disease and product information, support patient care, and meet sales objectives. It involves developing and executing strategic account business plans, identifying opportunities across the healthcare landscape, and collaborating with internal and external stakeholders. The role requires strong compliance with corporate policies, including appropriate documentation and reporting. The position covers Wilmington, Delaware, and requires approximately 20–30% travel, including some overnight and weekend commitments. Amgen lists separate U.S. annual salary ranges for Account Manager – Level 4 ($145,311–$196,597) and Specialty Account Manager – Level 5 ($158,931–$215,025).

Requirements

Account Manager – Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, or medical device industries, or hospital sales; alternatively, an associate degree and 6 years of such sales experience, or high school diploma/GED and 8 years of such sales experience.
Specialty Account Manager – Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master’s degree and 6 years; bachelor’s degree and 8 years; or associate degree and 10 years.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to work independently in a fast-paced, highly challenging work environment.
Ability to travel approximately 20–30%, including some overnight and weekend commitments.

Nice To Haves

Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3+ years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
Experience in market development or deep profiling in rare, unmet-need spaces.
Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
Documented track record of consistent, exceptional performance.

Responsibilities

Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while adhering to corporate compliance guidelines.
Implement marketing-plan goals by executing a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the Patient Access team, and other relevant parties.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate healthcare settings and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national key opinion leaders in the assigned geographical area and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, technical, solution-oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
Follow corporate policies and compliance requirements, including appropriate documentation and reporting.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.
Work/life balance support.