Account Manager / Specialty Account Manager - IgG4 - (Rare Disease) - Indianapolis, IN

Amgen•Indianapolis, IN

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its IgG4-RD products to physicians and other healthcare professionals in the Indianapolis, Indiana territory. The role establishes product sales and manages territory accounts, providing disease information and education to medical professionals and other external customers involved in patient care. The position promotes patient-centered disease and product education to help improve patient care while meeting assigned sales objectives and adhering to corporate compliance guidelines. The account manager implements marketing goals through strategic account business plans and works in a matrix environment with case managers, Medical Affairs, patient access teams, and other partners. The role uses available resources, including peer-to-peer education and cross-functional partners, to address knowledge gaps. The successful candidate identifies opportunities across the healthcare landscape, including academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems. The role also builds relationships with local, regional, and national key opinion leaders; maintains in-depth disease, therapeutic, clinical, and scientific knowledge; and uses a consultative, technically oriented selling approach to support healthcare professionals treating patients with immunoglobulin-related disease. Duties must be performed in accordance with company compliance policies, including appropriate documentation and reporting.

Requirements

For Account Manager, Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager, Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
Approximately 20–30% travel, including some overnight and weekend commitments.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3+ years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales involving a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet medical spaces.
Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that may not lend themselves to simple segmentation.
Documented track record of consistent, exceptional performance.
Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

Represent Amgen products to physicians and healthcare professionals, establish product sales, and manage territory accounts.
Provide disease information and education to medical professionals and other external customers involved in patient care.
Achieve assigned sales objectives through patient-centered disease and product education to healthcare professionals while adhering to corporate compliance guidelines.
Implement marketing plan goals through strategic account business plans.
Work in a matrix environment with case managers, Medical Affairs, patient access teams, and other relevant parties.
Use available resources and programs, including peer-to-peer education and cross-functional company partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with local, regional, and national key opinion leaders in the assigned territory and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, technically oriented selling approach to address the needs of healthcare professionals treating patients with IgG4-RD.
Follow corporate compliance policies, including appropriate documentation and reporting.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.
Work/life balance.