About The Position

The Account Manager/Specialty Account Manager represents KRYSTEXXA to physicians and healthcare professionals, establishes product sales, and manages a territory. The Specialty Account Manager also provides account-management support to Rheumatology and Nephrology accounts within an assigned geography. The role develops and executes territory business plans to meet or exceed annual sales goals; promotes KRYSTEXXA within approved labeling and applicable legal, regulatory, and industry guidelines; and builds customer relationships by understanding customer needs and communicating them to Amgen colleagues. The position provides customers and Amgen staff with information about payer policies, reimbursement processes and regulations, Medicare and Medicaid requirements, and OSHA and HIPAA compliance as related to Amgen products. The role tracks and communicates territory activity, shares market and performance feedback with internal stakeholders, completes required training and administrative work, manages assigned budgets, and uses approved resources to meet account and territory goals. It collaborates across GBU divisions and attends medical congresses and society meetings as needed. Approximately 20–30% travel is required, including some overnight and weekend commitments.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account-management, sales, and commercial experience; OR master's degree and 6 years of combined experience; OR bachelor's degree and 8 years of combined experience; OR associate degree and 10 years of combined experience.
  • Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

  • At least 2 years of sales experience in Rheumatology and/or Nephrology therapeutic areas.
  • Buy-and-bill experience and success.
  • Biologic/biotech sales and reimbursement experience.
  • Rheumatology therapeutic-area experience.
  • Experience working with institutions and integrated delivery networks.
  • Experience working in a team environment that partners successfully with all Commercial Operations functions.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor.
  • Strong interpersonal skills.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.

Responsibilities

  • Develop a comprehensive territory business plan aimed at achieving and exceeding annual sales goals.
  • Promote KRYSTEXXA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
  • Build customer relationships by understanding customer needs and goals and communicating them to Amgen team members.
  • Serve as a resource or consultant on payer policies, reimbursement regulations and processes, Medicare and Medicaid rules, and OSHA and HIPAA compliance as related to Amgen products.
  • Meet or exceed corporate sales goals.
  • Communicate territory activity accurately and on time as directed by management.
  • Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changes in the environment and results.
  • Follow Amgen compliance policies and guidelines, including the PhRMA code and other applicable guidelines.
  • Complete Amgen training classes and administrative duties accurately and on time.
  • Manage assigned promotional and operational budgets.
  • Use approved resources to achieve territory and account-level goals.
  • Collaborate across GBU divisions to achieve business objectives.
  • Attend medical congresses and society meetings as needed.
  • Perform other tasks and responsibilities as requested by management.

Benefits

  • Comprehensive employee benefits package, including medical, dental, and vision coverage, life and disability insurance, and flexible spending accounts.
  • Retirement and Savings Plan with company contributions.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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