Account Manager SMB-Business Sales

Verizon•Town of Homer, NY

20d•$33,500 - $59,000

About The Position

The Account Manager serves small and midsize business customers in the 1–19 employee segment, driving sales, increasing service revenue, and managing customer relationships. The role combines prospecting for new business with retaining and growing existing accounts. The Account Manager consults with customers to understand their business challenges and recommends tailored technology solutions that support their operations and deliver business value. The position involves developing and qualifying leads through cold-calling, partner-selling, lead-generation campaigns, and social selling; meeting sales targets; presenting multi-product opportunities; and selling integrated solutions including Cloud, Security, ISP, VoIP, and Google platforms. The role uses Verizon’s Velocity Selling methodology, AI, CRM, and sales force automation tools to support customer engagement, decision-making, and progress reporting. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for training and meetings. Travel within the assigned sales territory may be up to approximately 50% of the time. The schedule is 40 hours per week. Compensation is commission-based and includes base pay and target individual-based commission; the stated annual salary range for listed New York locations is $33,500–$59,000 for a full-time schedule, with compensation varying by location, performance, skills, and experience.

Requirements

Bachelor’s degree or three or more years of work experience.
Three or more years of relevant work experience.
Willingness to work in a mobile working model and travel within the assigned geographic sales territory, potentially up to approximately 50% of the time.
Valid driver’s license.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
Two or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold-calling.
Technology sales and educational experience, such as SaaS sales experience, CRM, Salesforce or other client management tools, and social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold-calling, partner-selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Educate customers about business solutions and present tailored recommendations.
Build relationships with key decision-makers.
Create and present multi-product solution opportunities.
Sell integrated software and technology solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

Medical, dental, and vision coverage.
Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
Sales recognition programs and incentives, which have included domestic and international travel, gifts, and other awards.
Five weeks of paid time off, including vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
Up to $8,000 per year in tuition assistance.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services, including wireless calling plans.
Pet insurance and other employee perks.
Short- and long-term disability insurance, basic and supplemental life insurance, AD&D insurance, identity theft protection, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance.
Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
Potential for premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.