Account Manager SMB Business Sales

Verizon•Columbia, DC

3d•Onsite

About The Position

Verizon is seeking an Account Manager to drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment. The role involves prospecting for new business and growing existing accounts by consulting with customers, identifying business challenges, and recommending tailored technology solutions that improve their businesses and deliver value. The Account Manager will develop and qualify leads, acquire new customers, retain and grow an existing customer base, and build relationships with key decision makers. The role includes presenting multi-product solutions and selling integrated software and technology offerings such as Cloud, Security, ISP, VoIP, and Google platforms. Sales progress is tracked through sales force automation tools, while Verizon’s Velocity Selling methodology uses AI and CRM tools to support productivity and customer engagement. This is a mobile role, primarily based at customer or field locations, with occasional visits to a Verizon location for in-person training and meetings. Travel within the assigned geographic territory may be up to approximately 50% of the time. The position is commission-based, with a stated annual salary range of $37,000–$64,000 for the listed locations on a full-time schedule. Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.

Requirements

Bachelor’s degree or four or more years of work experience.
One or more years of relevant experience, demonstrated through work experience and/or military experience.
One or more years of sales experience.
Willingness to work in a mobile working model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
Valid driver’s license.

Nice To Haves

Associate’s or bachelor’s degree, or related certifications or college courses.
One or more years of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
Technology sales and educational experience, such as SaaS sales, CRM, Salesforce or other client management tools, or social media.
Strong presentation skills in face-to-face and virtual environments.
Experience building and maintaining strong business relationships with all levels of client organizations.
Ability to work in a fast-paced, self-directed, entrepreneurial environment.
Ability to manage time and prioritize tasks to accomplish goals.
Ability to implement feedback and tailor an approach for success.

Responsibilities

Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
Acquire new business and incremental revenue to meet sales targets.
Retain, manage, and grow the existing customer base.
Consult with customers to identify business challenges and recommend tailored solutions.
Educate and engage customers about Verizon business solutions.
Build relationships with key decision makers.
Present and create multi-product solution opportunities.
Sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
Track and report sales progress using sales force automation tools.
Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

Medical, dental, and vision benefits.
Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
Paid time off, including five weeks of vacation, holidays, and personal days.
Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
Industry certifications through Verizon’s Get Certified program.
Discounts of up to 50% on Verizon products and services, including wireless calling plans.
Sales recognition programs and incentives, which have included travel, gifts, and other awards for top performers.
Eligible external hires may receive a $2,500 sign-on bonus and new-hire incentives up to $7,500.
Short- and long-term disability, basic and supplemental life insurance, and AD&D insurance.
Identity theft protection, pet insurance, and group home and auto insurance.
Up to eight company-paid holidays per year and up to six personal days per year.
Adoption assistance and tuition assistance.
Newly hired employees receive up to 15 vacation days per year, with additional vacation accruing with service.