Account Manager - Service Center

Aperam•Sterling Heights, MI

5d•Onsite

About The Position

Manage and grow established accounts while relentlessly pursuing new business opportunities. Identify market gaps, develop creative sales strategies, capitalize on supply disruptions, and secure high-margin opportunities through a combination of industry expertise, relationship building, and strategic thinking.

Requirements

Proven success as a sales hunter with a track record of generating new business and closing deals.
Direct experience selling stainless steel products is required.
Strong understanding of stainless steel processing, slitting, sheet products, and service center operations.
Excellent communication, negotiation, and relationship-building skills.
Ability to think strategically, identify new opportunities, and create innovative sales solutions.
Proficiency with Google Workspace and Microsoft Office (Excel and PowerPoint).

Nice To Haves

Established relationships within automotive, appliance, manufacturing, fabrication, or metals markets are highly desirable.
Relevant stainless steel industry sales experience will be given strong consideration.

Responsibilities

Drive Spot Market Revenue: Execute fast-paced spot transactions by quoting real-time pricing for custom-slit stainless steel and cut-to-length sheets based on daily market volatility and available inventory.
Manage Key Accounts: Act as the primary point of contact for large OEMs, managing long-term objectives, customer usage metrics, and daily finished product shipments.
Sales Pipeline: Maintain an active sales pipeline, forecast business opportunities, and achieve or exceed sales targets.
New Markets: Identify creative and strategic ways to penetrate new markets, move inventory, and increase market share.
Negotiation: Negotiate pricing, contracts, and commercial agreements to maximize revenue and margin.
Resolve "Line-Down" Shortages: Partner with prospective and existing clients to step in with quick-ship slitting and precision cutting solutions to cover urgent manufacturing shortfalls.
Liaise Internally & Externally: Bridge the gap between automotive stampers and our internal processing and logistics teams to ensure exact slit widths, sheet tolerances, gauges, and mill finishes match strict client specifications.
Forecast & Track: Utilize data to track key account metrics, evaluate customer usage, and communicate monthly/quarterly progress to executive stakeholders.