Account Manager-Inside Sales
About The Position
The Account Manager-Inside Sales develops SolarWinds business opportunities within a specific region and works to meet revenue targets. The role sells SolarWinds products, with a focus on full-stack Observability (on-premises and SaaS) and the database portfolio, engaging IT decision-makers across enterprises and locations. The position manages sales opportunities throughout the pipeline, including prospecting, lead generation, warm leads, product evaluations and trials, online demonstrations with sales engineering, quoting, channel coordination, and closing. It also identifies renewal, new-business, cross-sell, up-sell, channel-partnership, and local-market opportunities; maintains customer relationships and accurate Salesforce records; and meets or exceeds quarterly sales quotas. SolarWinds describes itself as a people-first company focused on helping customers accelerate business transformation with simple, powerful, and secure solutions.
Requirements
- Proven experience in sales, preferably within the IT or software solutions industry.
- Strong understanding of network management, infrastructure monitoring, and database portfolio products.
- Excellent communication and interpersonal skills.
- Ability to engage with IT decision-makers and provide consultative sales support.
- Experience with Salesforce or similar CRM tools.
- Track record of meeting or exceeding sales quotas.
- Strong organizational and pipeline management skills.
- Ability to work independently and as part of a team.
Responsibilities
- Develop SolarWinds business opportunities within a specific region to meet revenue targets.
- Respond efficiently to customer inquiries and provide network management solutions.
- Conduct outbound calling, email communication, and channel coordination.
- Manage the sales pipeline through its entire cycle.
- Conduct prospecting, lead generation, and sales activities for SolarWinds products, focusing on full-stack Observability (on-premises and SaaS) and the database portfolio.
- Engage with IT decision-makers across various enterprises and locations.
- Use a consultative approach for warm calls and manage warm leads for product evaluations and trials.
- Partner with sales engineering to conduct online product demonstrations.
- Identify cross-sell and up-sell opportunities and maintain customer relationships.
- Identify renewal, new-business, channel-partnership, and local-market opportunities.
- Provide customer service during the evaluation process, create quotes, coordinate with channel partners, and close sales.
- Maintain accurate customer records and activity reports in Salesforce.
- Meet or exceed quarterly sales quotas.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
